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Mutual Authentication Setup
Snaps in the Salesforce Snap Pack that use the Salesforce Mutual Authentication account must configure the setup in the Salesforce portal to function without any issue.
To enable mutual authentication in Salesforce, follow these steps:
Log into the Salesforce portal.
Navigate to Setup > Security Controls > Certificate and Key Management.
By default, you cannot view the Mutual Authentication Certificate section. In such a case, you need to raise a request to the Salesforce Support team to enable this section.
Once this section is enabled, you need a CA signed certificate to upload in this section. See “Create CA signed certificate” for more information.
Once you have the CA signed certificate, click Upload Mutual Authentication Certificate.
Provide a label and name for your certificate.
Click Choose File to locate the certificate.
Click Save to save the upload.
Create a custom profile to enable the “Enforce SSL/TLS Mutual Authentication” user permission for an
API Onlyuser.
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