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In this article

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You can use this Snap to calculate refund transactions based on line items and shipped items.

Prerequisites

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Excerpt
  • API versions: Shopify releases new API versions every quarter. Each stable version is supported only for a minimum of 12 months. Part of a Shopify API can be is deprecated if it becomes unnecessary, unsafe, or outdated. The API’s are marked as deprecated when it's removed in a newer version of the API. The deprecation is then retroactively applied to previous stable versions of the API.

  • API Rate Limit: All Shopify APIs are rate-limited. They use various strategies to enforce rate limits, such as Calculated query cost, Request-based limit, and Time-based limit. 
    Shopify Snap Pack uses admin APIs, which are applicable for Request-based limit. If the APIs cross the rate limit, the Snap fails.

    API

    Rate-limiting method

    Standard limit

    Shopify Plus limit

    Admin API

     (GraphQL)

    Calculated query cost

    50 points/second

    100 points/second

    Admin API

     (REST)

    Request-based limit

    2 requests/second

    4 requests/second


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Input/OutputType of ViewNumber of ViewsExamples of Upstream and Downstream SnapsDescription
Input 

Document


  • Min:1
  • Max:1
  • Mapper Snap
  • Copy Snap

The order details, such as time of order creation, order ID, order note, amount, and currency code. For example,

"refund_duties": [
{ "duty_id": 1, "refund_type": "FULL"
"note": "Item was damaged during shipping"
}
]

Output

Document


  • Min:1
  • Max:1
  • Mapper Snap
  • Create Order Snap
  • Get Order Snap

Retrieves a specific refund.

Snap Settings


Field NameField DependencyDescription
Label*N/A

Required. The Specify the name for the Snap. You can modify the default name to be specific and meaningful, especially if you have more than one of the same Snaps in your pipeline.

Default Value: Calculate Order Refund
Example: Ord_354

Version*N/A

Required. Specify the Shopify API version. Alternatively, click the Suggestion Image Modified icon to fetch the list of supported Shopify API versions and select a version. 

Default Value: 2021-04
Example: 2021-04

Order ID*N/ARequired. Specify a unique identifier for the order.

Default Value: N/A
Example: Ord_254

Number Of RetriesN/A

Specify an integer value to set the maximum number of reconnection attempts that the Snap must perform, in case of connection failure or timeout.

Default Value: 1
Example: 2

Retry Interval (Seconds)N/A

Specify the duration in seconds for which the Snap must wait between two reconnection attempts, until the number of retries is reached.

Default Value: 1
Example: 5

Snap ExecutionN/A

Select one of the three modes in which the Snap executes. Available options are:

  • Validate & Execute: Performs limited execution of the Snap, and generates a data preview during Pipeline validation. Subsequently, performs full execution of the Snap (unlimited records) during Pipeline runtime.
  • Execute only: Performs full execution of the Snap during Pipeline execution without generating preview data.

  • Disabled: Disables the Snap and all Snaps that are downstream from it.

Default Value: Execute only
Example: Validate & Execute


Troubleshooting

ErrorReasonResolution

"423 locked"

The requested shop is currently locked. Shops are locked if they repeatedly exceed their API request limit, or if there is an issue with the account, such as a detected compromise or fraud risk.

Wait for Shopify to unlock your account after a specified amount of time, after which you should be able to continue working on your Pipeline, or contact support if your shop is locked.

"429 Too Many Requests"Shopify APIs use different API rate-limiting methods. If the APIs exceeds the rate limit, the Snap fails.See the API Call Limit documentation for a breakdown of Shopify's rate-limiting mechanism.

Downloads

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titleImportant Steps to Successfully Reuse Pipelines

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