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excludeOlder Versions|Additional Resources|Related Links|Related Information

Snap type:

Write


Description:

This Snap connects to the particular instance provided by ServiceNow, deletes the records by the IDs (fetched from the incoming documents) from the given table, and returns the response as a document stream.

  • Expected upstream Snaps: Any Snap that provides a document output view such as a Mapper Snap.
  • Expected downstream Snaps: [None] or any Snap that has a document input view such as a Filter or a Data or a JSON Formatter.
  • Expected input:  A Table Name and record ID.
  • Expected output:  Deletes a record.


Prerequisites:

[None]


Support and limitations:Ultra pipelines: Works in Ultra Task Pipelines.
  • Spark mode: Not supported in /wiki/spaces/SD/pages/1437917 mode.
    • Account: 

    This Snap uses account references created on the Accounts page of SnapLogic Manager to handle access to this endpoint. See Configuring ServiceNow AccountAccounts for information on setting up this type of account.


    Views:


    Input

    This Snap has exactly one input view.

    Output

    This Snap has exactly one output view

    ErrorThis Snap has at most one error view and produces zero or more documents in the view.


    Settings

    Label


    		Required. The name for the Snap. You can modify this to be more specific, especially if you have more than one of the same Snap in your pipeline.

    Table Name




    Excerpt

    Required. The name of the table in the instance. The table name is suggestible but requires an account setting for the suggestions to appear.

    Insert excerpt
    Configuring ServiceNow AccountAccounts
    Configuring ServiceNow AccountAccounts
    nopaneltrue

    Example: incident

    Default value: [None]


    Multiexcerpt include macro
    nameSnap Execution
    pageSOAP Execute

    Multiexcerpt include macro
    nameExecution_Detail_Write
    pageSOAP Execute


     Example

    The example assumes that you have configured & authorized a valid ServiceNow account (see Configuring ServiceNow AccountAccounts) to be used with this Snap. 

    The following pipeline shows how you can pass the record ID of ServiceNow record to be deleted from a specified table using a ServiceNow Delete Snap.

     

    In the pipeline execution:

    Mapper Snap maps ServiceNow record's ID (sys_id) to the input fields of ServiceNow Delete Snap:

    ServiceNow Delete Snap deletes the specified record in the catalog_category_request table: 

    After a successful validation of the Snap, you will see a data preview that shows details of the deleted record: 


    Insert excerpt
    ServiceNow Snap Pack
    ServiceNow Snap Pack
    nopaneltrue