On this Page
| Table of Contents | ||||
|---|---|---|---|---|
|
Scenario
I want to take some information from Salesforce.com and combine it with the caller incident information from ServiceNow, then write it to a file and a database.
This example assumes that data is stored under different column names in the different sources and resulting database, so column mapping will be needed.
...
- Add and configure a ServiceNow Query Snap to query for incident information tracked in ServiceNow.
- You will need to supply the ServiceNow Instance, Username, Password, and Table name.
- Set Action to getRecords.
- Set the Get records Query field to a query to find the appropriate records.
- Add and configure a Join Snap that connects to the right of both existing Snaps. This will combine the data from the two sources.
- Leave Join type to Inner.
- Set Left path to a value from the Salesforce.com data, such as $Name.
- Set Right path to an appropriate from the ServiceNow data, such as $caller_id.
- Leave Sorted streams as Unsorted.
- Add and configure a Structure Snap off of the Join Snap to map to the data structure of one of the final destination.
Set Pass through to [None] - new map.
Set up the following mapping table :
Source path Operation Target Path $number move $IncidentID $urgency move $Urgency $Name move $Name $Phone move $Phone
- Add and configure a Copy Snap to allow you to send the combined data to multiple destinations.
- On the Views page, add a second output view.
- Add a CSV Format Snap off the top output connector and keep the default configuration.
- Add and configure a File Writer Snap off of the CSV Format Snap.
- Set the File name to a CSV file to be saved to the SnapLogic database.
- Add and configure a Structure Snap off the bottom output connector. This will be used to map the data to the database data structure.
Set Pass through to [None] - new map.
Set up the following mapping table :
Source path Operation Target Path $Name move $Name $Phone move $Phone $IncidentID move $Incident $Urgency move $Urgency
- Add and configure a SQL Server Insert Snap off of the Structure Snap.
- You will need to supply the SQL Server Hostname, Port Number, Database name, Username, Password and Table name.
- Leave all remaining default values.
...