In this article
Overview
Use this account type to connect Twilio Snaps with data sources that use Account SID and Auth Token for authentication.
Prerequisites
- Valid Account SID.
- Auth Token corresponding to the given ID.
Limitations and Known Issues
None
Account Settings
Parameter | Data Type | Description
| Default Value | Example |
---|
Label | String | Required. Provide a name for the account. We recommend you update the account name if there is more than one account in your project. | N/A | Twilio_Basic_Auth |
Account SID | String | Required. Enter the Account Security Identifier (SID) The Account SID is generated by Twilio once you sign up for their services, which represents your User name. | N/A | ACee3be3dflkj2744fcfcfa3b9521a9654 |
Auth Token | String | Required. Enter the Auth token. The Auth Token is generated along with the Account SID. | N/A | dtgcljkjkavefk98 |
Troubleshooting
Error | Reason | Resolution |
---|
| - Wrong combination of Account SID and Auth Token are used.
- Using Test Credentials to access your Live Account.
- Using subaccount credentials to access master account.
- The previous Auth Token has been deleted.
- The account must be suspended or closed.
- Extra characters or spaces in the given credentials.
- Web proxy is stripping out credentials before forwarding it to Twilio.
| Authenticate your account using Account SID as the username, and Auth Token as the password. You can find the credentials in your Twilio Console. - Verify the Account SID and Auth Token are correct.
- Verify if the correct Account is being accessed.
- Ensure the account is active, and not suspended or closed.
- Ensure that there are no extra characters or spaces in the Account SID and Auth Token fields.
|
See Also