In this article

Overview

Use this Account type to connect Workday Snaps with data sources that use Workday Accounts.

Prerequisites

Write permissions for the Project for which you are creating the Account.
Valid Username, Password, Tenant, Host and Version received from Workday for using the Account.

Host, Version and Tenant can be found out by following any of these simple steps:

You can first contact your Workday Security Administrator or your Implementation Partner.
If you have access to your Workday Customer Portal, you can get information from there.
If you have access to the Workday Community, you can access the Workday Data Centers page from where its three data centers are listed. (Ashburn, Portland and Dublin). You need Workday Community access for this.
Another easy way of finding this is through a RAAS (Report As A Service)
1. Create an Advanced Report that is Web Service Enabled.
2. From the Related Actions for the Report, click on Web Services > View URLs.
3. Copy the Workday XML URL. It contains the host-prefix, tenant name, and user name and follows the syntax:
  https://<host-prefix>.workday.com/ccx/service/customreport2/<tenant_name>/<username>/CR_RAAS_SNAPLOGIC_READ_DEMO.
Latest Version can be found from the Public Workday Web Services (WWS).

Limitations and Known Issues

None.

Account Settings

Parameter	Data Type	Description	Default Value	Example
Label	String	Required. Enter a unique name for the Account.	N/A	Workday_Diagnostics
Label	String	Required. Enter a unique name for the Account.	N/A	Workday_Diagnostics
Username	String	Required. Provide the username received as part of access permissions from Workday.	N/A	snaplogic
Password	String	Required. Provide the password associated with the username.	N/A	Test_Acc1
Tenant	String	Required. Provide the name of the Workday tenant to access.	N/A	snaplogic
Host	String	Required. Enter the path for Workday Implementation (Sandbox) or Production tenant. The host supports the path in a non-HTTP format (for example, wd-imp-services.workday.com).	N/A	wd-imp-services.workday.com
Version	String	Required. Workday version. The Snap supports versions from 21 through 29.	N/A	25.0

Accounts Encryption

Standard Encryption	If you are using Standard Encryption, the account uses High sensitivity settings under Enhanced Encryption for transmitting information.
Enhanced Encryption	If you have the Enhanced Account Encryption feature, the following describes which fields are encrypted for each sensitivity level selected per each account. Account: High: Password Medium + High: Username and Password Low + Medium + High: Username, Password, and Tenant

Standard Encryption

If you are using Standard Encryption, the account uses High sensitivity settings under Enhanced Encryption for transmitting information.

Enhanced Encryption

If you have the Enhanced Account Encryption feature, the following describes which fields are encrypted for each sensitivity level selected per each account.

Account:

High: Password
Medium + High: Username and Password
Low + Medium + High: Username, Password, and Tenant

Troubleshooting

Error	Reason	Resolution
Failed to validate Account: Soap fault	Either the user name and/or password entered is invalid.	Recheck the user credentials and pass valid user name and/or password.
Failed to validate Account: Unable to read URL (500 Internal Server Error)	Path validation failed. The value for Tenant does not resolve to a valid Workday instance.	Ensure the value passed in the Tenant field forms a proper/valid URL that points to the Workday instance.
Failed to validate Account: Unable to read URL	Path validation failed. The Host does not resolve to a valid destination.	Ensure the values passed in the Host field forms a proper/valid URL that points to the Workday instance.
Failed to validate Account: Error parsing WSDL document	Version does not follow the required pattern for Workday versions: XX.X.	Update the Version values to follow the pattern XX.X. For example, 28.2, 34.0, 33.2.

Snap Pack History

Release	Snap Pack Version	Date	Type	Updates
February 2025	main29887	12 Feb 2025	Stable	Updated and certified against the current SnapLogic Platform release.
November 2024	main29029	13 Nov 2024	Stable	Updated and certified against the current SnapLogic Platform release.
August 2024	main27765	21 Aug 2024	Stable	Updated and certified against the current SnapLogic Platform release.
May 2024	main26341	08 May 2024	Stable	Updated and certified against the current SnapLogic Platform release.
February 2024	436patches25953	23 Apr 2024	Latest	Upgraded Apache CXF from version 3.4.2 to 3.6.3 to prevent vulnerability issues.
February 2024	main25112	14 Feb 2024	Stable	Updated and certified against the current SnapLogic Platform release.
November 2023	435patches24944	31 Jan 2024	Latest	Fixed an issue with Workday REST Snap where the input schema of the Snap did not populate in the upstream Mapper Snap.
November 2023	435patches24309	19 Dec 2023	Latest	Added the WorkdayQL Snap in the Workday Snap Pack, which connects with the Workday Query Language (WQL) endpoints.
November 2023	main23721	08 Nov 2023	Stable	Updated and certified against the current SnapLogic Platform release.
August 2023	main22460	16 Aug 2023	Stable	Updated and certified against the current SnapLogic Platform release.
May 2023	main21015	10 May 2023	Stable	Upgraded with the latest SnapLogic platform release.
February 2023	432patches20313	28 Mar 2023	Latest	Fixed an issue with the Workday REST Snap where it failed with a null pointer exception when the input document was null.
February 2023	main19844	09 Feb 2023	Stable	The Workday REST Snap supports Pass through and Pagination fields. Pass through: Enables the Snap to pass the input data to the output document. Enable Pagination: Enables the Snap to return the response in multiple pages based on the limit and offset query parameters. The maximum limit value is 100. Deselect this checkbox to download only one page of records.
January 2023	431patches19450	11 Jan 2023	Latest	Introduced the Workday REST Snap to connect to Workday REST APIs. This Snap supports the following new accounts: Workday Rest Access Token Workday Rest OAuth2 Account
November 2022	main18944	10 Nov 2022	Stable	Upgraded with the latest SnapLogic platform release.
October 2022	430patches18358	19 Oct 2022	Latest	The Workday Read, Workday Write, and Workday Cancel Snaps are now showing the Services in the suggestions list using the Public Web Service API, which the Snaps failed to use previously.
August 2022	430patches17587	30 Aug 2022	Latest	The performance of the Workday Read Snap is improved to reduce the execution time.
August 2022	main17386	11 Aug 2022	Stable	Upgraded with the latest SnapLogic platform release.
4.29	main15993	14 May 2022	Stable	Added support for the latest version of Workday APIs (certified to be compatible with version 37.0).
4.28 Patch	428patches14290	04 Mar 2022	Latest	Enhanced the Workday Cancel Snap with the retry mechanism fields. Number of Retries: Specifies the number of attempts the Snap should make to perform the selected operation in case of connection failure or timeout. Retry Interval (seconds): The time interval in seconds between retry attempts.
4.28	main14627	12 Feb 2022	Stable	Enhanced the Workday Read Snap with the following: Added the Pass-through on no lookup match checkbox that allows the input document to pass through to the output view when there are when no records match an input document. Parameterization of the Page Number and Page Size fields using Pipeline parameters. You can define and use the parameters in these fields using the Expression Enabler icon to pass values during runtime.
4.27	main12833	13 Nov 2021	Stable	Enhanced the Workday Read Snap with the new field Pool Size that controls the maximum number of threads in the pool. This field is available only when you select the Multi-threaded checkbox.
4.26 Patch	426patches11525	06 Sep 2021	Latest	Enhanced the Workday Read Snap with the new field Pool Size that controls the maximum number of threads in the pool. This field is available only when you select the Multi-threaded checkbox.
4.26	main11181	14 Aug 2021	Stable	Upgraded with the latest SnapLogic platform release.
4.25	main9554	08 May 2021	Stable	Upgraded with the latest SnapLogic platform release.
4.24	main8556	13 Feb 2021	Stable	Upgraded with the latest SnapLogic platform release.
4.23	main7430	14 Nov 2020	Stable	Upgraded with the latest SnapLogic platform release.
4.22	main6403	12 Sep 2020	Stable	Removes support for Workday WSDL Account. Pipelines. You must switch these Snaps using either the Workday Account or Workday Dynamic Account type.
4.21	snapsmrc542	09 May 2020	Stable	Upgraded with the latest SnapLogic platform release.
4.20 Patch	workday8817	27 Apr 2020	Latest	Fixes the Workday Write Snap that ignores the Import Synchronized checkbox selection when importing object data. The Snap now: Waits for the current import request to complete, whether successfully or with error, before initiating the next import request. Provides accurate real-time status of the request to downstream Snaps. Existing Pipelines using this Snap to might experience longer exercution times because of the synchronous behavior. However, you no longer need to use an additional Snap to capture and pass the request status to downstream Snaps.
4.20 Patch	workday8761	06 Mar 2020	Latest	Fixes the Workday Read Snap that fails to validate when configured in the New Form UI.
4.20	snapsmrc535	08 Feb 2020	Stable	Upgraded with the latest SnapLogic platform release.
4.19	snaprsmrc528	14 Nov 2019	Stable	The Workday Write Snap includes a Validate Only Load checkbox, which enables users to upload–and then manually validate–data before importing it into Workday.
4.18 Patch	workday7837	11 Sep 2019	Latest	Fixed an issue with the Workday Read Snap wherein the Snap is unable to log SOAP calls.
4.18	snapsmrc523	10 Aug 2019	Stable	Upgraded with the latest SnapLogic platform release.
4.17	ALL7402	11 Jun 2019	Latest	Pushed automatic rebuild of the latest version of each Snap Pack to SnapLogic UAT and Elastic servers.
4.17	snapsmrc515	11 Jun 2019	Latest	Added the Snap Execution field to all Standard-mode Snaps. In some Snaps, this field replaces the existing Execute during preview checkbox.
4.16 Patch	workday6973	20 Mar 2019	Latest	Fixed an issue with paging variable toggle in Workday Read Snap to produce correct preview data.
4.16 Patch	workday6862	22 Feb 2019	Latest	Fixed an issue with the Workday Read Snap not logging SOAP calls.
4.16	snapsmrc508	16 Feb 2019	Stable	Upgraded with the latest SnapLogic platform release.
4.15 Patch	workday6727	28 Jan 2019	Latest	Fixed an issue with the Soap Execute Snap failing for Workday when the Trust All certificate is enabled while using SSL authentication.
4.15 Patch	workday6292	13 Dec 2018	Latest	Fixed an issue with the Workday Read Snap giving inconsistent results. Reverting the multithreading update resolved the issue.
4.15	snapsmrc500	15 Dec 2018	Stable	Upgraded with the latest SnapLogic platform release.
4.14	snapsmrc490	11 Aug 2018	Stable	Upgraded with the latest SnapLogic platform release.
4.13 Patch	workday5247	19 Jun 2018	Latest	Fixed the Workday Read Snap that took an extended time to read from the Workday application.
4.13	snapsmrc486	12 May 2018	Stable	Upgraded with the latest SnapLogic platform release.
4.12	snapsmrc480	17 Feb 2018	Stable	Upgraded with the latest SnapLogic platform release.
4.11	snapsmrc465	11 Nov 2017	Stable	Upgraded with the latest SnapLogic platform release.
4.10	snapsmrc414	12 Aug 2017	Stable	Upgraded with the latest SnapLogic platform release.
4.9	snapsmrc405	13 May 2017	Stable	Updated the Snap with Import Synchronized, Import Batch Size and Import Batch Node to enhance the performance for Import objects supporting bulk operations. Updated the Workday Read Snap with the Page Number and the Page Size properties.
4.8	snapsmrc398	11 Feb 2017	Stable	Updated the Read Snap with the Simplified output property. Info tab added to accounts.
4.7	snapsmrc382	23 Nov 2016	Stable	Upgraded with the latest SnapLogic platform release.
4.6	snapsmrc362	13 Aug 2016	Stable	Resolved an issue in Workday Read Snap that caused errors when the timeout field was set. Resolved an issue in Snaps with Workday Dynamic account that caused an error when a pipeline parameter provided an empty value to the password field.
4.5.1	snapsmrc344	18 May 2016	Stable	Resolved issues in Workday Snaps to ensure appropriate errors are routed to the error views.
4.4.1		18 Mar 2016	Stable	Upgraded with the latest SnapLogic Platform release.
4.4		13 Feb 2016	Stable	Resolved an exception in Workday Read.
4.3.2		15 Jan 2016	Stable	Addressed the following issues: Defect: Workday Read Input Using As Of Date/Time in Response_Filter Defect: Workday Snap Does Not Show All Services

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