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Getting Started

Are there sample pipelines or tutorials that illustrate the functionality? How can I get started?

A few sample pipelines may be provided to each organization when the account is created. Additionally, step-by-step examples are available in the Use Cases section of the documentation.

System Requirements and Access 

What platforms does the product run on?

  • Chrome or Firefox browsers.
  • Primary device is desktop systems. Tablets devices are not fully supported at this time.

What browsers do you support?

Development and testing has primarily been done with:

  • Chrome on Mac OS and Windows, version 50 or higher
  • Firefox on Mac OS and Windows, version 34 or higher

The recommended minimum screen resolution is 1024 x 768.

Which devices are supported?

Currently only desktop devices are fully supported.

Touch screens are not supported.

How frequently will updates happen?

Tentatively, expect updates every quarter, though urgent patches may be made available in between releases. When the site is refreshed, you may need to clear your browser’s cache file to make sure you are accessing the latest code.

Can I add new users from my organization?

Each organization has a user with Admin rights. This Organization Admin can add users to the organization by logging into the Manager and clicking the Users link. On the User Details page, permissions can be set to provide the necessary access for that user.


What databases do you currently support?

See the Data Snaps section under Snap Reference for the list of supported databases

Can I connect to a database on my local server?

Yes, as long as it is visible to our production instance running in AWS or you have an on-premises Snaplex enabled.

Can I access local files?

Files on a local machine can be accessed if an on-premises Snaplex is configured in that location. Source/Feed files should be uploaded to sldb using the Manager. This location is also used for retrieving output files.

How do I tell what integrations have run?

Select Pipeline Runtime from the Dashboard.

How do I schedule an integration?

Currently, pipelines can be run from within Designer or from the Task scheduler (available in the Manager).

What happens when one of my endpoints is not available?

Pipeline execution will fail. Currently, unavailability of the endpoint is only checked at pipeline runtime. In the future, there will be some semantic validation done at design time as well.

Can I step-by-step debug?

No. A pipeline runs in its entirety. However, you could split a pipeline manually to run it partially.

Can I send a notification out by email/sms/<other notification>?

Email notification is available for scheduled pipeline runs.

Where is my data stored?

SnapLogic does not store your data. Data is kept wherever you set your endpoints to write to.

How many tasks/how much data/what limits are there on the platform?

Files uploaded to SLFS have a 100MB per file limit. There are limits on the number of concurrent triggered pipelines and total triggered pipelines per day, these limits vary based on the size and number of Snaplexes. There are no limits currently on non-triggered pipeline executions. 

Which endpoints are supported?

See the "Snaps" topic in the sidebar.

How do I get data into my pipeline?

Since the new SnapLogic is a cloud-based service - there is no concept of local files. Files can be fetched from many places. 

  • SLFS (SnapLogic file system)

Navigate to the “Files” tab from within the Manager. This will show you files that have been uploaded - and from here you can upload files from your local computer. To use a file in sldb (SnapLogic database) in a pipeline property you must use the sldb scheme: sldb:///Snaplogic/alpha/<your file path>. This can be used for output files as well. Read more about the file system. 

  • Database Query


select m.smtpid as message_id, m.messagedt as date, s.email as from_address, s.name as from_name, m.subject as subject, b.body as body from messages m join people s on m.senderid=s.personid join bodies b on m.messageid=b.messageid limit 10;

Can I run/execute a pipeline?

Yes. Click the Run Pipeline button in the toolbar. While a pipeline is running, you can click the stop button to stop execution of the pipeline.

When a pipeline is running, Snaps will have a yellow background color. When a Snap has completed, it will have a green background color of it's completed normally, and a red background if it has completed with a failed state

After you've started a pipeline, you can click on the Check Server Response button to open the server response window. This window will automatically refresh when the server has new status information

Can I open multiple pipelines?

Yes. You can have multiple tabs open at the same time, each with a different pipeline.

How do I logout?

Click the icon on the top right hand side of Designer.

Product Parity

These questions are for those who are familiar with SnapLogic's existing product.

What happened to the Components from SnapLogic version 3.x releases?

In the new SnapLogic, the term Snap is used for what was previously referred to as “Components” or “Snaps”. Additionally, a Snap has been streamlined to be a succinct action.

The Components from 3.x code line can not be migrated over to the new SnapLogic. There will not necessarily be a one-to-one parity between the 3.7 Components and the latest Snaps.

Can I migrate from SnapLogic version 3.x?

Migration to the new SnapLogic is not supported at this time.

Why don’t I see “Suggest” or its equivalent?

It is there. For example, if you’re using the Structure Snap, the Source Schema and Target Schema fields are in fact introspecting the source and the target (i.e. working as Suggest).