Open Event Tracker

In this Article

Overview

You can use this Snap to retrieve information about open events. You can track, create, and update your own and others' meetings and invitation responses in different locations in Salesforce.

Snap Type

The Open Event Tracker Snap is a read-type Snap that retrieves information about open events.

Prerequisites

None.

Limitations and Known Issues

None.

Snap Views

Type

Format

Number of Views

Examples of Upstream and Downstream Snaps

Description

Type

Format

Number of Views

Examples of Upstream and Downstream Snaps

Description

Input 

Document

  • Min: 0

  • Max: 1

  • Mapper

  • Read Data Extension

The environment endpoint, date filters and others filters used to retrieve the event.

Output

Document

  • Min: 1

  • Max: 1

  • Click Event Tracker

  • Bounce Event Tracker

The retrieved information of the open events.

Error

Error handling is a generic way to handle errors without losing data or failing the Snap execution. You can handle the errors that the Snap might encounter when running the pipeline by choosing one of the following options from the When errors occur list under the Views tab:

  • Stop pipeline Execution: Stops the current pipeline execution if the Snap encounters an error.

  • Discard Error Data and Continue: Ignores the error, discards that record, and continues with the remaining records.

  • Route Error Data to Error View: Routes the error data to an error view without stopping the Snap execution.

Learn more about Error handling in pipelines.

Snap Settings

  • Asterisk ( * ): Indicates a mandatory field.

  • Suggestion icon (): Indicates a list that is dynamically populated based on the configuration.

  • Expression icon ( ): Indicates the value is an expression (if enabled) or a static value (if disabled). Learn more about Using Expressions in SnapLogic.

  • Add icon ( ): Indicates that you can add fields in the field set.

  • Remove icon ( ): Indicates that you can remove fields from the field set.

  • Upload icon ( ): Indicates that you can upload files.

Field Name

Field Type

Description

Field Name

Field Type

Description

Label*

 

Default ValueOpen Event Tracker
ExampleSFMC open event tracker

String

The name for the Snap. You can modify this to be more specific, especially if you have more than one of the same Snap in your pipeline.

 

Environment Endpoint*

 

Default Value: S1
Example: S6

Dropdown

Select the SOAP API endpoint instances to the appropriate environment. The options are available are:

 

Properties

Enter the list of properties/fields of data extension that needs to be fetched.

Property *

Default ValueN/A
Examplediameter

String

Enter the name of the property/field of the data extension.

Date Filter

Specify the start date and end date of the of the filter.

Start Date

Default Value: N/A
Example: 01-12

String/Expression

Enter the start date of the date filter.

Operator

Default Value: N/A
Example: equals

Dropdown

Select the condition/operator of the filter.

End Date

Default Value: N/A
Example: 08-03

String/Expression

Enter the end date of the date filter.

Filters

Specify the filters to select the event information.

Property

Default Value: N/A
Example: area

String/Expression

Enter the property that you want the Snap to use for the filter.

Operator

Default Value: N/A
Example: greaterThan

Dropdown

Select the condition/operator of the filter.

Value

Default Value: N/A
Example: 2300

String/Expression

Enter the value of the property that you want the Snap to use for the filter.

Timeout

Default Value: 900
Example: 3

Minimum value: 1

String

Enter the time in seconds to wait before aborting the request.

Maximum request attempts

Default Value: 5
Example: 10

String

Specifies the maximum number of requests to attempt in case of connection failure.

Retry request interval

Default Value: 3
Example: 10

String

Specify the number of seconds for which the Snap waits between two successive requests. A retry happens only when the previous attempt resulted in an exception.

Snap Execution

Default Value: Validate & Execute
Example: Execute only

Dropdown list

Select one of the following three modes in which the Snap executes:

  • Validate & Execute: Performs limited execution of the Snap, and generates a data preview during pipeline validation. Subsequently, performs full execution of the Snap (unlimited records) during pipeline runtime.

  • Execute only: Performs full execution of the Snap during pipeline execution without generating preview data.

  • Disabled: Disables the Snap and all Snaps that are downstream from it.