Customer Profile Update

Customer Profile Update

In this article

Overview

You can use this Snap to send update events to AEP HTTP API endpoint (like customer profile data).

 

 

image-20250909-102519.png

 

Snap Type

The Customer Profile Update Snap is a Write-type Snap that perform full/partial row updates to Real-Time Customer Profile in the Adobe Experience Platform.

Prerequisites

  • A working Adobe Experience Platform instance with a profile-enabled dataset that uses the correct XDM schema and has a designated identity namespace.

Support for Ultra Pipelines

Works in Ultra Pipelines

Limitations and Known Issues

None.

Snap Views

Type

Format

Number of Views

Examples of Upstream and Downstream Snaps

Description

Type

Format

Number of Views

Examples of Upstream and Downstream Snaps

Description

Input 

Document

  • Min: 0

  • Max: 1

  • Mapper

Ensure to provide input, which contains the specific field(s) within the schema you intend to update

Output

Document

  • Min: 0

  • Max: 1

  • Mapper

The output document contains the result.

Error

Error handling is a generic way to handle errors without losing data or failing the Snap execution. You can handle the errors that the Snap might encounter when running the Pipeline by choosing one of the following options from the When errors occur list under the Views tab:

  • Stop Pipeline Execution: Stops the current Pipeline execution if the Snap encounters an error.

  • Discard Error Data and Continue: Ignores the error, discards that record, and continues with the remaining records.

  • Route Error Data to Error View: Routes the error data to an error view without stopping the Snap execution.

Learn more about Error handling in Pipelines.

Snap Settings

  • Asterisk ( * ): Indicates a mandatory field.

  • Suggestion icon (): Indicates a list that is dynamically populated based on the configuration.

  • Expression icon ( ): Indicates the value is an expression (if enabled) or a static value (if disabled). Learn more about Using Expressions in SnapLogic.

  • Add icon ( ): Indicates that you can add fields in the fieldset.

  • Remove icon ( ): Indicates that you can remove fields from the fieldset.

  • Upload icon ( ): Indicates that you can upload files.

Field Name

Field Type

Description

Field Name

Field Type

Description

Label*

 

Default Value: Customer Profile Update
Example: Customer Profile Update_23

String

The name for the Snap. You can modify this to be more specific, especially if you have more than one of the same Snap in your Pipeline.

 

Inlet ID*

 

Default ValueNA
Example

String/Expression

The Inlet ID is an unique identifier automatically generated when a dataflow is created.

FlowID*

Default ValueNA
Example

String/Expression

An Unique ID to identify a dataflow

Dataset Name*

Default ValueNA
Example

String/Expression

The name of the dataset. The property is suggestible.

Operation*

Default ValueNA
Example

Dropdown list/Expression

Select the Operation from create, merge, delete.

Identity Dataset ID

 

Default ValueNA
Example

String/Expression

The ID of the identity dataset that is required only if new identities must be linked

Number Of Retries

String/Expression

Specify an integer value to set the maximum number of reconnection attempts that the Snap must perform, in case of failure.

Retry Interval (Milliseconds)

String/Expression

The minimum number of milliseconds to wait before retrying.

Snap Execution

Default ValueExecute only
Example: Validate & Execute

Dropdown list

Select one of the following three modes in which the Snap executes:

  • Validate & Execute: Performs limited execution of the Snap, and generates a data preview during Pipeline validation. Subsequently, performs full execution of the Snap (unlimited records) during Pipeline runtime.

  • Execute only: Performs full execution of the Snap during Pipeline execution without generating preview data.

  • Disabled: Disables the Snap and all Snaps that are downstream from it.

Snap Pack History

Release

Snap Pack Version 

Date

Type

Updates

Release

Snap Pack Version 

Date

Type

Updates

September 2025

main359

Sep 10, 2025

Stable

Updated and certified against the current SnapLogic Platform release.