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Prerequisites

This section explains the requirements before you install a Snaplex on your Windows system. 

Required Ports

FunctionPortProtocolApplication
JCC node's HTTPS8081TCPMcAfee Framework Service (FrameworkService.exe) 
FeedMaster node's HTTPS8084TCPApache Tomcat server (Netbeans JSP servlets)
FeedMaster node's broker8089TCPSplunk web-interface

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  • Are you starting the JCC node as an Administratoradministrator?
  • Is the c:\opt\snaplogic\run\log folder full? If it is full, delete the logs and try restarting again.
  • Is JAVA_HOME set correctly?
Note

Temporary files created by the Snaplex service are stored under the user account that started the JCC process. In some cases, if the user account used to start the Snaplex is changed or if the Snaplex was previously started as an application and now is being started as a service, then you might encounter startup errors because of the user account being different. In such cases, deleting the following folders can help fix the issue:

  • run\log
  • run\fs
  • run\broker


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See Also