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Avoid updating account credentials while Pipelines using that account are executing. Doing so may lead to unexpected results, including your account getting locked.

Note

If using Gmail, you may need to turn on the option to allow less secure apps to access your account within Gmail. See https://support.google.com/accounts/answer/6010255?hl=en for more information.

Due to the anti-email-hijacking policies of webmail servers, the Email Snaps often fail to perform as expected.

It is a trend for webmail servers (e.g. gmail, yahoo, hotmail, etc.) to enforce their security policy increasingly against all email client applications which access email accounts through email API (SMTP, IMAP, etc), other than web browsers, if the client applications access from a geographical location far from usual locations of the web browser logins. The Email Snaps are often classified as suspicious email hijacker since the Snaps try to access the email server from AWS, a location different from usual web browser logins of users. Sometimes, users can find additional information in the emails from the mail servers or in the security page of the account. The Email Snaps function well as expected if their accounts are not from webmail servers.

Account Encryption

Standard Encryption

If you are using Standard Encryption, the High sensitivity settings under Enhanced Encryption are followed.

Enhanced Encryption

If you have the Enhanced Account Encryption feature, the following describes which fields are encrypted for each sensitivity level selected per each account.

Account: Email - IMAP

  • High: Password

  • Medium + High: Email ID, Password

  • Low + Medium + High: Email ID, Password, Server domain

Account: Email - SMTP

  • High: Password

  • Medium + High: Email ID, Password

  • Low + Medium + High: Email ID, Password, Server domain

Account: Email - POP3

  • High: Password

  • Medium + High: Email ID, Password

  • Low + Medium + High: Email ID, Password, Server domain

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