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You can configure a new ServiceNow account in Fast Data Loader (FDL) by using the user credentials from your existing account in ServiceNow.
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Prerequisites
Login credentials and access to ServiceNow account. Contact your administrator, if you do not have access or settings details.
For more information on the ServiceNow instance, see ServiceNow documentation.Access to ServiceNow Snap Pack in SnapLogic’s Intelligence Integration Platform.
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The Fast Data Loader is tested against Orlando, New York, and Madrid and may be compatible with later versions.
Account Settings
Parameter Name | Data Type | Description | Example |
|---|---|---|---|
Create new connection tag | String | Required. Enter a name that will help identify your ServiceNow account in FDL. | FDL_servicenow Account |
Username | String | Required. The name of the account. The username must be valid to set up the data source. | servicenowaccounts_sales |
Password | String | Required. Enter a password for the username. | P@**$$980rd! |
Instance | String | Required. Enter the name of your ServiceNow instance. For example, if | MYDB |
Troubleshooting
You might encounter the following errors when you validate and save your integration:
Error | Reason | Resolution | ||
|---|---|---|---|---|
Asset conflict error. | You cannot have another account in FDL with the same name. If you enter the existing account name, the Asset conflict error message is displayed. | Ensure that the account name is unique. You can click Overwrite to overwrite the existing configuration with the new one, or click Cancel and enter a unique name for your account. | ||
Failed to validate account. | You might have entered invalid username and password.
| Ensure that you enter valid ServiceNow account credentials. |
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Contact FDL customer support at fdl-support@snaplogic.com for further assistance.
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Configuring your Redshift Account as a Data Destination
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See Also
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