Release	Snap Pack Version	Type	Updates
November 2025	443patches33615	Latest	Fixed an issue with the ServiceNow Query Snap where the Pass through selection was not honored (original input not included in the Snap’s output), and the ServiceNow instance returned an empty query results set.
November 2025	443patches33541	Latest	Added Skip records without sys_id checkbox to the ServiceNow Query Snap that enables the Snap to ignore the records without sys_id. This checkbox is deselected by default for backward compatibility.
November 2025	main33142	Stable	Updated and certified against the current SnapLogic Platform release.
August 2025	442patches32368	Latest	Enhanced the ServiceNow Write Snaps ( Insert, Delete, and Update) to support expressions for the Table name setting. Now, these Snaps accept table names dynamically in a pipeline.
August 2025	main32088	Stable	Updated and certified against the current SnapLogic Platform release.
May 2025	main31019	Stable	Updated and certified against the current SnapLogic Platform release.
February 2025	main29887	Stable	Updated and certified against the current SnapLogic Platform release.
November 2024	main29029	Stable	Updated and certified against the current SnapLogic Platform release.
August 2024	main27765	Stable	Upgraded the `org.json.json` library from v20090211 to v20240303, which is fully backward compatible.
May 2024	main26341	Stable	Updated and certified against the current SnapLogic Platform release.
February 2024	main25112	Stable	Updated and certified against the current SnapLogic Platform release.
November 2023	435patches24712	Latest	The Batch Size field is now relabeled to Page size in ServiceNow Query and ServiceNow Insert Snaps.
November 2023	main23721	Stable	Updated and certified against the current SnapLogic Platform release.
August 2023	main22460	Stable	Updated and certified against the current SnapLogic Platform release.
May 2023	main21015	Stable	Upgraded with the latest SnapLogic Platform release.
February 2023	main19844	Stable	Upgraded with the latest SnapLogic Platform release.
November 2022	main18944	Stable	Upgraded with the latest SnapLogic Platform release.
August 2022	main17386	Stable	Upgraded with the latest SnapLogic Platform release.
4.29	main15993	Stable	Upgraded with the latest SnapLogic Platform release.
4.28	main14627	Stable	Added a new account type ServiceNow OAuth2 that enables OAuth2 authentication for all the ServiceNow Snaps.
4.27	main12833	Stable	Upgraded with the latest SnapLogic Platform release.
4.26	main11181	Stable	Upgraded with the latest SnapLogic Platform release.
4.25 Patch	425patches10014	Latest	Enhanced the ServiceNow Query Snap with the Retry mechanism that includes the following fields: Number Of Retries: Specifies the number of attempts the Snap should make to perform the selected operation in case of connection failure or timeout. Retry Interval (seconds): Specifies the minimum number of seconds the Snap must wait before each retry attempt.
4.25	main9554	Stable	Upgraded with the latest SnapLogic Platform release.
4.24	main8556	Stable	Upgraded with the latest SnapLogic Platform release.
4.23	main7430	Stable	Upgraded with the latest SnapLogic Platform release.
4.22	main6403	Stable	Upgraded with the latest SnapLogic Platform release.
4.21	snapsmrc542	Stable	Adds support for ServiceNow Madrid, New York, and Orlando versions.
4.20	snapsmrc535	Stable	The ServiceNow Query Snap enhances its scope to include both autogenerated and custom fields.
4.19 Patch	servicenow8260	Latest	Fixes an issue with the ServiceNow Insert Snap wherein the output provides zero counts if it includes any error records. Fixes an issue with the ServiceNow Update Snap wherein 403 error occurs while fetching schema.
4.19	snaprsmrc528	Stable	The Snap Pack supports the Madrid release of ServiceNow.
4.18	snapsmrc523	Stable	Upgraded with the latest SnapLogic Platform release.
4.17	ALL7402	Latest	Pushed automatic rebuild of the latest version of each Snap Pack to SnapLogic UAT and Elastic servers.
4.17	snapsmrc515	Latest	Added Batch Size property to ServiceNow Insert and ServiceNow Query Snaps, that enables you to configure the number of documents that you want to process per batch. You can configure the Batch Size for Ultra Tasks as well. Added the Snap Execution property to all Standard-mode Snaps. In some Snaps, this field replaces the existing Execute during preview check box.
4.16 Patch	servicenow6897	Latest	ServiceNow Snaps will not support parsing logic for JSON version. All JSON versions must be replaced with JSON2.
4.16	snapsmrc508	Stable	Upgraded with the latest SnapLogic Platform release.
4.15	snapsmrc500	Stable	Upgraded with the latest SnapLogic Platform release.
4.14	snapsmrc490	Stable	Upgraded with the latest SnapLogic Platform release.
4.13	snapsmrc486	Stable	Upgraded with the latest SnapLogic Platform release.
4.12	snapsmrc480	Stable	Upgraded with the latest SnapLogic Platform release.
4.11	snapsmrc465	Stable	Added Jakarta support to the Snap Pack.
4.10	snapsmrc414	Stable	Upgraded with the latest SnapLogic Platform release.
4.9.0 Patch	servicenow3065	Latest	Addressed an issue with a query against SNOW showing duplicates that aren't present outside of SnapLogic.
4.9	snapsmrc405	Stable	Upgraded with the latest SnapLogic Platform release.
4.8	snapsmrc398	Stable	Upgraded with the latest SnapLogic Platform release.
4.7.0 Patch	servicenow2183	Latest	Pass through option support added for table API in ServiceNow Query.
4.7	snapsmrc382	Stable	Upgraded with the latest SnapLogic Platform release.
4.6.0 Patch	servicenow1884	Latest	Implemented an option to keep the pre-4.6 behavior of ServiceNow Query Snap; Resolved an issue of extra blank line in the ServiceNow Query result set.
4.6	snapsmrc362	Stable	Upgraded with the latest SnapLogic Platform release.
4.5.1	snapsmrc344	Stable	Support for Helsinki added. Fixed an error in record insertion for ServiceNow Insert Snap. Enhanced error reporting in ServiceNow Delete Snap when sys_id is invalid.
4.5	snapsmrc344	Latest	Support for Geneva added. Resolved an issue in ServiceNow Insert & Update Snap to ensure correct target schema generation for the tables. Resolved an issue in ServiceNow Query Snap that occurred when validating account details. Resolved an issue in ServiceNow Insert Snap that occurred when record insertion.
4.4.1	-	Stable	Upgraded with the latest SnapLogic Platform release.
4.4	-	Stable	Upgraded with the latest SnapLogic Platform release.

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ServiceNow Snap Pack

Snap Pack History