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Overview

Configure the ServiceNow Account to access the ServiceNow Snaps. The supported ServiceNow instances are:

• Aspen 

• Berlin

• Calgary 

• Dublin 

• Eureka

• Fuji 

• Geneva 

• Helsinki 

• Istanbul

• Jakarta 

• Kingston

• London

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Snap-Account Compatibility

Configuring ServiceNow Accounts

You can configure your ServiceNow account in the SnapLogic UI by using either Designer or Manager.

Using SnapLogic Designer

Drag a ServiceNow Snap to the Canvas and click the Snap to open its settings. Click the Account tab. You can now either use an existing account or create a new one.

Selecting an existing account

SnapLogic organizes and displays all accounts to which you have access, sorting them by account type and location. To select an existing account:

1. Click the 

    icon to view the accounts to which you have access and select the account that you want to use.

2. Click 

    to save the Snap settings.
   

Creating an account

1. Click Add Account in the Account Reference dialog.

2. Select the Location in which you want to create the account, select the account type, and click Continue. The Add Account dialog associated with the account type appears.
   

3. Enter the required account details. For detailed guidance on how to provide information associated with each account type, use the following links:

4. Click Validate to verify the account, if the account type supports validation.

5. Click Apply to complete configuring the ServiceNow account.

Using SnapLogic Manager

Use Manager to create accounts without associating them immediately with Pipelines.

1. In the left pane, browse to the project in which you want to create the account and click Create > Account > ServiceNow, followed by the appropriate account type.
   

2. Repeat the steps numbered 3 through 5 in the Creating an account section.

Account Encryption