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  • Where do I track the status of this activity?
    Visit the SnapLogic Trust website for the updates and completion of this activity.

  • Can I log in to the SnapLogic UI during the maintenance period?
    Yes, the SnapLogic UI will be accessible during this activity.

  • Do we need to notify our customers?
    We do not expect any interruption to SnapLogic Platform’s services. Assuming you have configured the IP addresses mentioned in this page, SnapLogic UI and pipelines will be accessible during the maintenance window.

  • Will this update change our external IP address assuming that we have included the given IP addresses in our network?
    Snaplex IP addresses and UI will not be impacted/updated during the maintenance period.

  • Is the server maintenance for lower environment or production server or for all?
    The maintenance impacts affects only the SnapLogic production environment and customer orgs. Our UAT environment is not impacted.

  • Do we need to do any testing?
    No testing is required at all from customers.

  • Can you confirm if the given IP addresses we have to add to our network are for outbound traffic and that we have no restriction on egress traffic, but only on ingress?
    The given IP addresses are for your inbound traffic to SnapLogic, and hence it is important for you to verify and follow the instructions on this page.

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