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What to expect	A mandatory reboot of the EC2 nodes that run our Load Balancer is required. This maintenance mandated by our infrastructure provider, is essential in order to strengthen the security, reliability, and operational performance of the infrastructure and resources.
When	US: Monday, 26 Jun 2023, 09:00 PM - 11:00 PM PDT UTC: Tuesday, 27 Jun 2023, 04:00 AM - 06:00 AM GMT
So, what should I do?	To ensure business continuity at your organization, we request you to verify a few things in advance at your end.
What and how to verify	Verify that our standby servers (IPs listed below) are configured in your environment’s allowlist. We recommend that you update your allowlist, if not done already. 52.36.97.11 (For elasticfor Elastic/production) 52.25.90.203 (For for FeedMaster) Run the following command on the respective server to test your connection to the standby Load Balancers: 52.36.97.11/32: `curl https://failover.elastic.snaplogic.com/healthz` 52.25.90.203/32: `curl https://prod-snaplogic-failover-fm.snaplogic.io/healthz` Each of these commands must return `OK` indicating that you have a connection to the SnapLogic service. If you get an error, then contact your admin/network team to troubleshoot the issue. Otherwise, reach out to support@snaplogic.com.

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What will happen to my pipelines during the maintenance window?
We do not anticipate any service interruptions to pipelines during this activity. During the maintenance on the primary instance, we will switch over to the backup server.
What is the impact on the SnapLogic services?

Service Capability

With Given Specific IPs in Allowlist

Without IPs in Allowlist

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Tasks/

No impact

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Less than 5 minutes

Up to 45 minutes

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