Unable to start embedded Teamcenter Adapter.

The Teamcenter SnapPack requires SOA API Libraries. The required SOA API Libraries are not available in the JCC (Java Command Center) environment.

Copy the necessary API library files to the %SL_ROOT%/teamcenter_lib directory. Then, ensure they are added to SL_CLASSPATH. Verify the correct library setup.

Communication failure with Teamcenter. Host cannot be connected

The configured host name cannot be resolved to an IP address.

• Host Name Check: Verify and correct the hostname.

• DNS Configuration: Check and correct DNS configuration.

Connection Failed while connecting to Teamcenter

Communication with the Teamcenter Webtier cannot be established due to firewall settings or incorrect URL/port configuration.

Investigate if there's a firewall between Groundplex and Teamcenter Server. Verify URL and port settings.

Incorrect account credentials

The username and password provided in the account configuration are incorrect

Ensure that the correct username and password are configured in the account.

Invalid user or user does not exist.

The user configured in the account is set to inactive in Teamcenter.

Reactivate the user account in Teamcenter through an authorized user, typically an administrator.