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Prerequisites
This section explains the requirements before you install a Snaplex on your Windows system.
Required Ports
Function | Port | Protocol | Application |
---|---|---|---|
JCC node's HTTPS | 8081 | TCP | McAfee Framework Service (FrameworkService.exe) |
FeedMaster node's HTTPS | 8084 | TCP | Apache Tomcat server (Netbeans JSP servlets) |
FeedMaster node's broker | 8089 | TCP | Splunk web-interface |
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- Are you starting the JCC node as an Administratoradministrator?
- Is the c
:\opt\snaplogic\run\log
folder full? If it is full, delete the logs and try restarting again. - Is JAVA_HOME set correctly?
Note |
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Temporary files created by the Snaplex service are stored under the user account that started the JCC process. In some cases, if the user account used to start the Snaplex is changed or if the Snaplex was previously started as an application and now is being started as a service, then you might encounter startup errors because of the user account being different. In such cases, deleting the following folders can help fix the issue:
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