In this article
Configure the ServiceNow Account to access the ServiceNow Snaps. The supported ServiceNow instances are:
Articles in this section
Snap | ServiceNow | ServiceNow OAuth2 Account |
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ServiceNow Delete | ✔ | ✔ |
ServiceNow Insert | ✔ | ✔ |
ServiceNow Query | ✔ | ✔ |
ServiceNow Update | ✔ | ✔ |
You can configure your ServiceNow account in the SnapLogic UI by using either Designer or Manager.
Drag a ServiceNow Snap to the Canvas and click the Snap to open its settings. Click the Account tab. You can now either use an existing account or create a new one.
SnapLogic organizes and displays all accounts to which you have access, sorting them by account type and location. To select an existing account:
Enter the required account details. For detailed guidance on how to provide information associated with each account type, use the following links:
Enter additional information on this account in the Notes field of the Info tab. This will help you–and other users–understand the purpose of the account, especially if there are multiple accounts of the same type |
Click Apply to complete configuring the ServiceNow account.
Use Manager to create accounts without associating them immediately with Pipelines.
Accounts in SnapLogic are associated with projects. You can use accounts created in other projects only if you have at least Read access to them. |
Repeat the steps numbered 3 through 5 in the Creating an account section.
Avoid updating account credentials when Pipelines using that account are being executed. This may lead to unexpected results, including locking your account |
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We recommend you to create a role specific to your integration and provide that role all the rights you need to perform the integration. |
Standard Encryption | If you are using Standard Encryption, the High sensitivity settings under Enhanced Encryption are followed. | |
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Enhanced Encryption | If you have the Enhanced Account Encryption feature, the following describes which fields are encrypted for each sensitivity level selected for this account. Account:
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