In this article

Overview

You can configure a new ServiceNow account in Fast Data Loader (FDL) by using the user credentials from your existing account in ServiceNow.

Prerequisites

Supported Versions

The Fast Data Loader is tested against Orlando, New York, and Madrid and may be compatible with later versions.

Account Settings

Parameter Name

Data Type

Description

Example 

Create new connection tag

String

Required. Enter a name that will help identify your ServiceNow account in FDL.

FDL_servicenow Account

Username

String

Required. The name of the account. The username must be valid to set up the data source.

servicenowaccounts_sales

Password

String

Required. Enter a password for the username.

P@**$$980rd!

Instance

String

Required. Enter the name of your ServiceNow instance. For example, if https://snaplogic.service-now.com/ is the URL of your ServiceNow instance, then snaplogic is the instance name.

MYDB

Troubleshooting

You might encounter the following errors when you validate and save your integration:

Error

Reason

Resolution

Asset conflict error.

You cannot have another account in FDL with the same name. If you enter the existing account name, the Asset conflict error message is displayed.

Ensure that the account name is unique. You can click Overwrite to overwrite the existing configuration with the new one, or click Cancel and enter a unique name for your account.

Failed to validate account.

You might have entered invalid username and password.

Multiple attempts with invalid credentials may lock your account.

Ensure that you enter valid ServiceNow account credentials.


Contact FDL customer support at fdl-support@snaplogic.com for further assistance.

What to do next: Select destination endpoint from the following:

Configuring your Redshift Account as a Data Destination

Configuring your SAP DWC Account as a Data Destination

Configuring your Snowflake Account as a Data Destination


See Also

SnapLogic Fast Data Loader

Creating your Data Integration in FDL

FDL Dashboard

FDL User Settings