In this article
Overview
Use this account type to connect SuccessFactors Snaps with data sources that use SuccessFactors Basic Auth accounts.
Prerequisites
- A valid host server.
- A valid user ID and password.
- The required roles are assigned to the user to perform the intended operations (Read, Create, Update, or Delete) on the selected entity.
Limitations and Known Issues
- None.
Account Settings
| Parameter | Data Type | Description | Default Value | Example |
|---|---|---|---|---|
Label | String | A unique name for the account. | N/A | SuccessFactor_Baisc_Auth |
Host server | String | The host server of the SuccessFactors data center. The suggestion drop-down displays host names and descriptions of public SuccessFactors data centers. In case your required host server is not included, you can manually enter it in the text box. While entering the host name, please use the format shown in the example at this link: apisalesdemo4.successfactors.com. | N/A | DC4 SalesDemo: Chandler, Arizona, U.S.A (apisalesdemo4.successfactors.com) |
User Id | String | The SuccessFactors user name and the company ID with the format of “userName@companyID”. | N/A | N/A |
Password | String | The password of the SuccessFactors user ID. | N/A | N/A |
Troubleshooting
| Error | Reason | Resolution |
|---|---|---|
Authentication failed. | Wrong user ID and password combination | Please check your user ID and make sure that it is constituted by SuccessFactors user name and the company ID in the format “userName@companyID”. If the above is correct, please contact your System Admin to check your login details. |
| Authentication failed. | Wrong host server | Please check the host server you selected or entered. |