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Configuring Email Accounts

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Overview

You must create Email accounts to connect to data sources that you want to use in your Pipelines. You can create an account in SnapLogic using either the Designer or the Manager. In Designer, when working on pipelines, every Snap that needs an account prompts you to create a new account or use an existing account. The accounts can be created in or used from:

  • Your private project folder: This folder contains the pipelines that will use the account.

  • Your Project Space’s shared folder: This folder is accessible to all the users that belong to the Project Space.

  • The global shared folder: This folder is accessible to all the users within an organization in the SnapLogic instance.

Snap-Account Compatibility

Snaps in the Email Snap Pack work with different accounts as per the following table.

Snaps

IMAP

POP3

SMTP

Email Archive

Email Delete

Email Reader

Email Sender

Configuring Email Accounts Using SnapLogic Designer

Drag an Email Snap to the Canvas and click the Snap to open its settings. Click the Account tab. You can now either use an existing account or create a new one.

Selecting an existing account

SnapLogic organizes and displays all accounts to which you have access, sorting them by account type and location. To select an existing account:

  1. In the Account tab, click the (blue star) icon to view the accounts to which you have access, and select the account that you want to use. 

  2. Click (blue star) .

Creating an account

  1. In the Account tab, click Add Account below the Account Reference field.

  2. Select the Location in which you want to create the account, select the Account Type, and click Continue. The Add Account dialog window associated with the account type appears.

  3. Enter the required account details. For detailed guidance on how to provide information required for each account type, see the article: IMAP, POP3, and SMTP Accounts

  4. Click Validate to verify the account, if the account type supports validation.

  5. Click Apply to complete configuring the email account.

SMTP accounts cannot be validated before sending any email due to the nature of the SMTP Servers. Therefore, no Validate button is provided in SMTP accounts.

Enter additional information on this account in the Notes field of the Info tab. This will help you–and other users–understand the purpose of the account, especially if there are multiple accounts of the same type.

Configuring Email Accounts Using SnapLogic Manager

You can use Manager to create accounts without associating them immediately with Pipelines.

Accounts in SnapLogic are associated with projects. You can use accounts created in other projects only if you have at least Read access to them.

  1. In the left pane, browse to the project in which you want to create the account and click (blue star)Account Email, followed by the appropriate account type. The Create Account dialog associated with the selected account type appears.

  2. Repeat the steps numbered 3 through 5 in the Creating an account section.

Avoid updating account credentials while Pipelines using that account are executing. Doing so may lead to unexpected results, including your account getting locked.

If using Gmail, you may need to turn on the option to allow less secure apps to access your account within Gmail. See https://support.google.com/accounts/answer/6010255?hl=en for more information.

Due to the anti-email-hijacking policies of webmail servers, the Email Snaps often fail to perform as expected.

It is a trend for webmail servers (e.g. gmail, yahoo, hotmail, etc.) to enforce their security policy increasingly against all email client applications which access email accounts through email API (SMTP, IMAP, etc), other than web browsers, if the client applications access from a geographical location far from usual locations of the web browser logins. The Email Snaps are often classified as suspicious email hijacker since the Snaps try to access the email server from AWS, a location different from usual web browser logins of users. Sometimes, users can find additional information in the emails from the mail servers or in the security page of the account. The Email Snaps function well as expected if their accounts are not from webmail servers.

Account Encryption

Standard Encryption

If you are using Standard Encryption, the High sensitivity settings under Enhanced Encryption are followed.

Enhanced Encryption

If you have the Enhanced Account Encryption feature, the following describes which fields are encrypted for each sensitivity level selected per each account.

Account: Email - IMAP

  • High: Password

  • Medium + High: Email ID, Password

  • Low + Medium + High: Email ID, Password, Server domain

Account: Email - SMTP

  • High: Password

  • Medium + High: Email ID, Password

  • Low + Medium + High: Email ID, Password, Server domain

Account: Email - POP3

  • High: Password

  • Medium + High: Email ID, Password

  • Low + Medium + High: Email ID, Password, Server domain


Snap Pack History

Release

Snap Pack Version

Date

Type

Updates

November 2024

main29029

Stable

Updated and certified against the current SnapLogic Platform release.

August 2024

main27765

Stable

Upgraded the org.json.json library from v20090211 to v20240303, which is fully backward compatible.

May 2024

main26341

Stable

Updated and certified against the current SnapLogic Platform release.

February 2024

main25112

Stable

Updated and certified against the current SnapLogic Platform release.

November 2023

main23721

Stable

Updated and certified against the current SnapLogic Platform release.

August 2023

main22460

Stable

Updated and certified against the current SnapLogic Platform release.

May 2023

main 21015

Stable

Upgraded with the latest SnapLogic Platform release.

February 2023

432patches20237

Latest

The JSCH library has been upgraded to version 0.2.7.

February 2023

main19844

Stable

Upgraded with the latest SnapLogic Platform release.

November 2022

main18944

 

Stable

Upgraded with the latest SnapLogic Platform release.

August 2022

430patches17403

Latest

The Email Account now does not display a null pointer exception when the Mail Properties fieldset is left blank as this is not a mandatory field. Earlier, the account displayed a null pointer exception for null values in this fieldset.

August 2022

main17386

Stable

The Email Sender Snap supports the file:/// protocol in the Attachments field.

4.29

main15993

 

Stable

Upgraded with the latest SnapLogic Platform release.

4.28 Patch

428patches14812

24 Mar 2022 

Latest

Fixed an issue with the Email Sender Snap where SMB files were attached to an e-mail causing the Snaps to fail with a NullPointer Exception.

4.28

main14627

12 Feb 2022 

Stable

Upgraded with the latest SnapLogic Platform release.

4.27

main12833

13 Nov 2021 

Stable

Upgraded with the latest SnapLogic Platform release.

4.26 Patch

426patches11591

21 Sep 2021 

Latest

Fixed the following issues with the Email Archive Snap where the Snap:

  • Failed with an error User is authenticated but not connected, as the Snap did not re-authenticate with the server after the connection expired due to the long durations in the execution of Ultra Pipelines.

  • Caused multiple copies of the same source message in the target folder when the Snap was executed multiple times in preview.

4.26

main11181

14 Aug 2021 

Stable

Upgraded with the latest SnapLogic Platform release.

4.25

main9554

08 May 2021 

Stable

Upgraded with the latest SnapLogic Platform release.

4.24

main8556

13 Feb 2021

Stable

Upgraded with the latest SnapLogic Platform release.

4.23

main7430

14 Nov 2020 

Stable

Upgraded with the latest SnapLogic Platform release.

4.22

422patches6730

17 Sep 2020 

Latest

Fixes the connectivity issue for the Email Sender Snap by making it compatible with TLS version 1.2.

4.22

main6403

12 Sep 2020 

Stable

Upgraded with the latest SnapLogic Platform release.

4.21

snapsmrc542

-

Stable

Upgraded with the latest SnapLogic Platform release.

4.20 Patch

email8813

-

Latest

Fixes an issue with the Email Sender Snap that caused the Snap to fail while uploading attachments to SMB locations when the attachment password contained a forward slash "/".

4.20

snapsmrc535

-

Stable

Upgraded with the latest SnapLogic Platform release.

4.19

snaprsmrc528

-

Stable

Upgraded with the latest SnapLogic Platform release.

4.18

snapsmrc523

-

Stable

Upgraded with the latest SnapLogic Platform release.

4.17 Patch

ALL7402

-

Latest

Pushed automatic rebuild of the latest version of each Snap Pack to SnapLogic UAT and Elastic servers.

4.17

snapsmrc515

-

Stable

Added the Snap Execution field to all Standard-mode Snaps. In some Snaps, this field replaces the existing Execute during preview check box.

4.16 Patch

email6772

-

Latest

Fixed an issue with the Email Delete Snap wherein the Snap fails to delete emails with multiple input documents.

4.16

snapsmrc508

-

Stable

Upgraded with the latest SnapLogic Platform release.

4.15 Patch

email6267

-

Latest

Fixed an issue with handling null attachments in the Email Sender and Email Reader Snaps.

4.15

snapsmrc500

-

Stable

Upgraded with the latest SnapLogic Platform release.

4.14 Patch

email5740

-

Latest

Fixed an issue with POP3 access in Email Reader, Archive, and Delete Snaps. IMAP specific methods are now not called during POP3 access.

4.14 Patch

email5662

-

Latest

Fixed the Email Reader/Sender Snaps that replace the "+" symbol in attachment files with a space in the output.

4.14

snapsmrc490

-

Stable

Upgraded with the latest SnapLogic Platform release.

4.13 Patch

email5368

-

Latest

  • Enhanced Email Reader Snap to perform read and archive functions. 

  • Fixed the Email Archive Snap that does not display sorting errors. 

  • Fixed the Email Reader Snap that slows down when renaming the downloaded attachments.

4.13

snapsmrc486

-

Stable

Upgraded with the latest SnapLogic Platform release.

4.12 Patch

email4948

-

Latest

Fixed an issue with the Email Reader Snap, wherein the Snap gets corrupted when a file name and content contains Unicode characters.

4.12

snapsmrc480

-

Stable

Upgraded with the latest SnapLogic Platform release.

4.11 Patch

email4481

-

Latest

  • Resolved an issue with Email Reader Snap:

    • The Snap now reads to fetch mails from a shared mail box.

    • The Snap can now read the file attachment that has a percent sign [%], or ó.  

  • Updated the Email Delete Snap code to display the default value as zero instead of blank in the UI.

4.11

snapsmrc465

-

Stable

Upgraded with the latest SnapLogic Platform release.

4.10 Patch

email4025

-

Latest

Added Connection, Read, and Write timeout settings that support retries for SMTP, POP3, and IMAP email account types.

4.10 Patch

email3944

-

Latest

Resolved an issue with the Email Reader Snap to support the shared mailbox on an Office 365 server. Email Reader did not support Office 365 shared mailbox until we explicitly disabled plaintext authentication when we specify ssl authentication. The Office server falsely reports that it supports PLAIN authentication and the snap library is happy to try it but it always fails. This is a known issue with Office 365 / Outlook.

4.10

snapsmrc414

-

Stable

  • Email Account Updated with Attachment password property (encrypted) to support the attachment function for the Email Sender and Reader Snaps.

  • Email Reader Snap updated with the Attachment folder property to store the attached files on a path.

  • Email Sender Snap extended support to SLDB, SFTP, and SMB file protocols for the attachments

4.9.10

snapsmrc405

-

Latest

Upgraded with the latest SnapLogic Platform release.

4.8.0 Patch

email2816

-

Latest

Addressed an issue with Email Sender Snap being unable to Handle Chinese characters.

4.8

-

-

Stable

Upgraded with the latest SnapLogic Platform release.

4.7.0 Patch

email2499

-

Latest

Added logic to process emails that have text files as attachments and download the files to the provided attachment location.

4.6.0

snapsmrc362

-

Latest

  • Resolved an issue in Email Sender Snap that failed when attached a file that had spaces in the file name.

  • Enhanced error handling in Email Reader Snap to appropriately route connection errors to error view.

4.5.1

email1564

-

Latest

  • BCC field added to the Email Sender Snap.

  • Retries added to the Email Sender Snap.

-

-

August 7, 2015 (2015.25/4.2.1)

-

  • Email Reader Snap now has an option to read older message first.

  • Resolved Null Pointer exception in Email Reader Snap when reading from Yahoo mailbox.

-

-

June 27, 2015 (2015.22)

-

Email Sender now supports the ability to pass through input documents.

-

-

June 6, 2015 (2015.20)

-

Email Reader: Resolved an error with concatenating file names in attachments

-

-

Snap Updates, December 20, 2014

-

NEW! Email Archive introduced in this release.

-

-

November 2014 Launch Updates

-

NEW! Email Delete Snap was introduced in this release.

-

-

October 18, 2014

-

Email Sender now allows JSONPath expressions

-

-

Fall 2014 Launch Updates

-

Email Sender: better handling of error messages to the error view.

-

-

December 2013 Launch Updates

-

Email Reader Snap and Email Sender Snap were updated to handle attachments.

-

-

September 2013 Updates

-

Email Sender & Email Reader introduced in this release. This pair of Snaps let you send and receive an email when you run a pipeline.

Updated and certified against the current SnapLogic Platform release.

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