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In this Article

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In any enterprise ecosystem, receiving notifications is critical to carry out your daily tasks. Emails are no longer the preferred method of receiving notifications, especially when the notifications involve time-critical issues. Managers usually run on a time crunch; to fasten the decision-making process and deliver results, they can configure an Event Listener in their Slack workspace to cut through the clutter and get notified on items that need their immediate attention. This use case demonstrates how we can use the Slack Snap Pack to route events that are important to the manager into a custom channel created for this purpose.

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In a real business case scenario, checking for all messages on the Slack Channel is time-consuming and owing to the the hectic schedule of managers leaves them with little time to go through all the messages posted on Slack. However they cannot miss on important updates that requires require their attention. 

Solution

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Understanding the Slack Pipeline

Prerequisites

  • Create an app in your Slack Workspace that listens to the Slack instance.
  • Set the required scopes for the app. In this Use Case we set the Bot and User Token scopes to perform the following actions:
    • Add read channels, read messages, and read users.
    • Add write messages and read channels.

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