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Users must add credentials for Gainsight PX and Zendesk in AutoSync, not in the IIP or AutoSync Manager.
Integrations with Zendesk as a source and Google BigQuery as a destination may fail to load records when using the SCD2 load type.
Data pipelines with Oracle as the source and Snowflake as the destination incorrectly report the number of can miss updated records when using the Incremental load type. For example, when a record is added, the details show that it was added and updated. The issue occurs because Oracle has the capability to store timestamps with precision to nanoseconds (by default, precision is microseconds), but AutoSync timestamps are limited to millisecond precision. Incremental loads depend on the timestamp, and if a record update occurs only nanoseconds after the previous update, AutoSync does not recognize it as an updateThis is due to a difference in precision between Oracle and AutoSync timestamps.
Platform
EMEA Control Plane
A new control plane is available in the EMEA region (Europe-Middle East-Africa) available for new customers. The EMEA Control Plane is located in AWS eu-west-1 (Ireland) and is live as of September 12. All provisioning, Cloudplex nodes, and licensing agreements are similar to those of the current control plane. Refer to Adding the SnapLogic Platform to your Allowlist for new IP addresses and Groundplex Network Setup for Groundplex configuration updates. Contact your CSM for more details.
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