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In any enterprise ecosystem, receiving notifications is critical to carry out your daily tasks. Emails are no longer the preferred method of receiving notifications, especially when the notifications involve time-critical issues. To fasten the decision-making process and deliver results, you can configure an Event Listener in the Slack workspace to cut through the clutter and get notified on items that need immediate attention. This use case demonstrates how you can use the Slack Snap Pack to route important events into a custom channel created for this purpose.

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Understanding the Slack Pipeline

Prerequisites

  • Create an app in your Slack Workspace that listens to the Slack instance.
  • Set the required scopes for the app. In this Use Case we set the Bot and User Token scopes to perform the following actions:
    • Add read channels, read messages, and read users.
    • Add write messages and read channels.

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