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What to expect

We will be conducting mandatory server maintenance mandated by our infrastructure provider, which is essential to strengthen the security, reliability, and operational performance of the infrastructure and resources.

When

  • US: Wednesday, , 09:00 PM-1:00 PM PDT

  • UTC: Thursday, , 04:00 AM-06:00 AM GMT

So, what should I do?

Nothing. As this is a background activity, it does not require any actions from your end. We will update the SnapLogic Trust site and inform you when the maintenance is done.

What and how do I verify

Verify that our standby servers (IPs listed below) are configured in your environment’s allowlist. Ensure that your allowlist includes the following two IP addresses (as communicated previously):

  • 52.36.97.11

  • 52.25.90.203

If an error occurs, either contact your administrator/network team to troubleshoot the issue or at support@snaplogic.com.

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