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Use Case
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: Improving Collaboration and Productivity within an Organization using Microsoft Teams
Andy Blake Cooper Solutions (ABCSOL) Inc. is a leading technology provider in the Manufacturing space. The organization serves ship-building companies with technology solutions (Equipment and Process Automation) that are both cost-effective for its customers and meet all the quality of delivery standards. It is backed by robust R&D practices for over three decades now.
Problem
ABCSOL aims to minimize its go-to-market (gestation) period for serving its customers with cutting-edge innovations. To this endSo, the organization is focusing on improving the throughput of its R&D wing . ABCSOL and has identified productivity issues compounded due to the lack of coordination and collaboration in its R&D wing and that the wing as a predominant aspect needing immediate attention as effective communication within and outside its R&D wing is highly crucial.
Analysis
After To this end, after a careful study of its needs and the vision it has for the R&D wing, ABCSOL has chosen Microsoft (MS) Teams as its collaboration platform. The most important factors considered during this analysis are:
- Smooth transition from a Systems perspective
- Improving Improvement of interaction within these teams.
- Working with zero-to-minimal learning curve for adaptation.
- Scalability.
So, it has partnered with SnapLogic to leverage the capabilities of MS Teams and to integrate it with the existing suite of MS products. Let us dive into the details of how SnapLogic can assist ABCSOL to achieve these objectives.
Solution Overview
Using the Teams Snap Pack, we can build a solution that automates the management of communication, and hence paves the way to effective collaboration, within and across the teams in ABCSOL This Pipeline demonstrates how we can improve the interaction within the staff so that the productivity can be maximized.
Understanding the solution
First, let us understand the purpose of this Pipeline.
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Once added to the team, team members, based on their permissions, can create topic-based sub-teams (channels) for more localized collaboration towards their goals. These channels can be public (visible to all team members) or private (visible to limited members).
Part 1: Create Teams, Channels and add Members
The first part of the solution Pipeline covers the following activities in the Teams instance.
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| Create Team | Add Team Members |
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| Create Channel | Add Channel Members |
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Part 2: Review Configuration and Start Sending Channel Messages
After configuring the team and the channels, we can now review them and make changes to the team (Team Operations Snap) or channels (Channel Operations Snap), as required. In this use case, we list the channel members and remove some members who need not be a part of this channel anymore. Later, we send a message to the channel.
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| Sending a Message in Channel |
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| Message Output Preview |
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Conclusion
Using the Teams Snap Pack, we can get the required set of employees onboard (to use Teams), add them into relevant teams and channels. By doing this, we are allowing the users to streamline their interactions and encouraging meaningful collaborations that can transform into great ideas well executed for the customers.
Downloads
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