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Configuring Email Accounts

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This account is used by the Snaps in the Email Account Snap Pack.

You can create an account from Designer or Manager. In Designer, when working on pipelines, every Snap that needs an account prompts you to create a new account or use an existing account. The accounts can be created in or used from:

  • Your private project folder: This folder contains the pipelines that will use the account.

  • Your Project Space’s shared folder: This folder is accessible to all the users that belong to the Project Space.

  • The global shared folder: This folder is accessible to all the users within an organization in the SnapLogic instance.

Account Configuration

In Manager, you can navigate to the Required. folder and create an account in it (see Accounts). To create an account for Email: 

  1. Click Create, then select Email, then either IMAP accountPOP3 account, or SMTP account.
    • For Email Archive, select IMAP account.
    • For Email Delete and Email Reader, select IMAP account or POP3 account. Ask your email administrator which option is best for you to use.
    • For Email Sender, select SMTP account.
  2. Supply an account label.
  3. Supply the necessary information.
    • Supply the Email IDPasswordServer domainPort and Secure connection.
  4. (Optional) Supply additional information on this account in the Notes field of the Info tab.
  5. Click Apply.


SMTP accounts cannot be validated before sending any email due to the nature of the SMTP Servers. Therefore, no Validate button is provided in SMTP accounts.

Account Types

IMAP, POP3, or SMTP Account Settings

Label


Required. User provided label for the account instance


Email ID


The email ID (full email address) to use for this account

Default value: [None]


Password


The password for the email account

Default value: [None]


Server domain


Required. The server domain name. 

Examples: smtp.example.com

Default value: [None]


Port


Required. The port number of the email server. This will vary depending on your mail provider, account type, and the Secure connection selected.

Examples:

  • 993 for IMAP
  • 465 or 587 for SMTP
  • 995 for POP3

Default value: [None]


Secure connection


Required. Select how the secure connection to the email server should be initiated. Options available include:

  • STARTTLS - connects to the regular SMTP/IMAP/POP3 port and then upgrades the connection to TLS
  • SSL - if enabled on your server domain, creates a secure connection
  • NONE - used if a secure connection is not configured.

Default value: SSL


Attachment password


Password for attachment URL

Default value: [None]

Connection timeout

The time duration in milliseconds, in the event of a connection error, after which the server will not try reconnecting. 

Default value: 60000

Read timeout

The time duration in milliseconds, in the event of a read error, after which the server will not try to read the data. 

Default value: 60000 

Write timeout

The time duration in milliseconds, in the event of a write error, after which the server will not try to write the data. 

Default value: 60000

If using Gmail, you may need to turn on the option to allow less secure apps to access your account within Gmail. See https://support.google.com/accounts/answer/6010255?hl=en for more information.

Due to the anti-email-hijacking policies of webmail servers, the Email Snaps often fail to perform as expected.

It is a trend for webmail servers (e.g. gmail, yahoo, hotmail, etc.) to enforce their security policy increasingly against all email client applications which access email accounts through email API (SMTP, IMAP, etc), other than web browsers, if the client applications access from a geographical location far from usual locations of the web browser logins. The Email Snaps are often classified as suspicious email hijacker since the Snaps try to access the email server from AWS, a location different from usual web browser logins of users. Sometimes, users can find additional information in the emails from the mail servers or in the security page of the account. The Email Snaps function well as expected if their accounts are not from webmail servers.

Account Encryption

Standard Encryption

If you are using Standard Encryption, the High sensitivity settings under Enhanced Encryption are followed.

Enhanced Encryption

If you have the Enhanced Account Encryption feature, the following describes which fields are encrypted for each sensitivity level selected per each account.

AccountEmail - IMAP

  • HighPassword
  • Medium + HighEmail ID, Password
  • Low + Medium + HighEmail ID, Password, Server domain

AccountEmail - SMTP

  • HighPassword
  • Medium + HighEmail ID, Password
  • Low + Medium + HighEmail ID, Password, Server domain

AccountEmail - POP3

  • HighPassword
  • Medium + HighEmail ID, Password
  • Low + Medium + HighEmail ID, Password, Server domain


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