Label*

String

N/A

Specify a unique label for the account.

Default Value: [None]
Example: ServiceNow OAuth2 Account

Instance*

String/Expression

N/A

Specify the instance to access ServiceNow endpoint. If your ServiceNow URL is https://abc.service-now.com, then the instance name is abc.

Default Value: N/A
Example: https://abc.servicenow.com

Client ID*

String

N/A

Provide the client ID that you obtain after configuring the app in ServiceNowto use for authorization. For more information, see Application configuration in ServiceNow portal to use in ServiceNow OAuth2 Account.

Default Value: N/A
Example: abcd12345xyz567

Client secret

String

N/A

Provide the client secret that you obtain after configuring the app in ServiceNowfor this OAuth account authorization.

Default Value: N/A
Example: zcvfc098adfdb343s

Access tokenToken*

String

N/A

Provide the access token for the application that you obtain when setting up the account for the endpoint. 

Default Value: N/A
Example: npo98yh

Refresh token

String

N/A

Specify the refresh token for the application that you obtain when setting up the account for the endpoint.

Default Value: N/A
Example: N/A

Access token expirationToken Expiration

Integer

N/A

Specify the expiry value for the access token. It represents the number of refresh tokens per user account per client.

Default Value: N/A
Example: 10

OAuth2 Endpoint*

String

N/A

Specify the OAuth2 endpoint in the following format to authorize the application.
https://<servicenow instance name>.service-now.com/token.do

Default Value: N/A
Example: https://ven02371.service-now.com/oauth_auth.do

OAuth2 Token*

String

N/A

Specify the endpoint value for OAuth2 token in the following format to get the access token.
https://<servicenow instance name>.service-now.com/token.do

Default Value: N/A
Example: https://ven02371.service-now/oauth_token.do

Grant Type

Dropdown list

Enables Username and Password fields for password grant type.

Choose the an authentication grant type to the endpointfor your ServiceNow instance. Available options are:

• authorization_code: This grant type is used to obtain access tokens and refresh tokens from the authorization server.

• password: Exchanges your credentials for an access token. This grant type involves the traditional username and password login to obtain the user's credentials and makes a POST request to the server to exchange the password for an access token.

Default Value: authorization_code
Example: password

Username

String

Enabled on selecting password for Grant Type.

Specify the username for the resource ownerto connect to ServiceNow.

Default Value: N/A
Example: admin

Password

String

Enabled on selecting password for Grant Type.

Specify the password of the resource ownerconnect to ServiceNow.

Default Value: N/A
Example: p@$$w019

Auto-refresh tokenToken

Checkbox

N/A

Select this checkbox to enable auto-refresh of the access token before it expires.

Default Value: Deselected  Deselected