Versions Compared

Old Version 30

changes.mady.by.user Lakshmi Manda

Saved on

compared with

New Version Current

changes.mady.by.user Kalpana Malladi

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

In this article

...

Known Issue

Salesforce Mutual Authentication account fails on validation when you create the account for the first time and save it. As a workaround, click Apply and then click Validate for successful validation of the account.


Account Settings


Field Name

Field Type

Description

Label*

Default Value: [None]
Example: Salesforce account

String

Specify a name for the account instance.


Username*

Default Value:N/A
Example:admin@sf.com

String

Specify a name for this account.

Password*

Default Value: N/A
Example: ********@1

String

Specify the password for the account.


Security token

Default Value: N/A
Example:1234

String

Specify a security token. To create a security token, log into your account in Salesforce and navigate to Personal Setup > My Personal Information > Reset My Security Token.


Keystore*

Default Value:N/A
Example: x590_certificate.jks

String

Enter the location of the KeyStore file that can be in your SLDB or any other unauthenticated endpoints. The Keystore value must include intermediate certificates; however, including root certificate is optional.

Note

If the file is in the same folder, you can enter only the filename. If not, you must enter the complete absolute path, for example, if the Keystore file “snaplogic_SF.jks” is in the projects/shared project of QA org and the pipeline is not in the same project, then you should enter: sldb:///QA/projects/shared/snaplogic_SF.jks

Warning

A relative path for Keystore file causes the account to fail if the pipeline is in global shared project and Keystore file is in another project. A relative path might not always work.



Keystore Password*

Default Value: N/A
Example: x590_certificate.jks

String

Enter the password for the KeyStore.


Login URL

Default Value: N/A
Example:https://login.salesforce.com/

String

Enter your salesforce.com login URL if it is different from "https://login.salesforce.com/". Usually it is not required, but if you are using CipherCloud for Salesforce, you should enter the login URL issued by CipherCloud with the Sandbox checkbox deselected.

Sandbox
Default 
Info
iconfalse
titleBreaking Change

Prior to 436patches25192 version, the Salesforce Mutual Authentication Account supported default Login URLs such as https://login.salesforce.com and https://test.salesforce.com. Starting from 436patches25192, this account no longer supports the default Login URLs—your existing pipelines using the Mutual Authentication Account with the default Login URLs might break.
To prevent this breaking change, you must provide a valid Salesforce Login URL as part of your account configuration.


Sandbox

Default Value: Deselected

N/A

Select this option if the username is for a sandbox account or deselect if it is for a production account.


...

ErrorReasonResolution
Keystore error

The Salesforce Mutual Authentication account fails if the Keystore file and pipeline are in different projects.

If the file is in the same folder, you can enter only the filename. If not, you must enter the complete absolute path.

Error occurred while executing request to Salesforce.comThe input view document data is not a Map.Ensure that the input view document data is a map.
Client certificate error: unable to get local issuer certificate.The certificate chain is incomplete or missing.You should get the intermediate certificate to attach to the pem. For more information about creating creating certificate chain, see Salesforce Mutual Authentication Setup.
Unable to load Private Key.Expects Private Key.

Follow the instructions in stack overflow link and update the encoded type of private key file using Notepad++.

https://stackoverflow.com/questions/18460035/unable-to-load-private-key-pem-routinespem-read-biono-start-linepem-lib-c6

Connection timeout

When you use the default Login URL and validate the Account, it encounters a connection timeout error.

Provide the complete host name of the Salesforce instance for the Mutual Authentication Account.

Insert excerpt
Salesforce Snap Pack
Salesforce Snap Pack
nopaneltrue

...