Salesforce Subscriber

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Overview

The Salesforce Subscriber Snap is a Read-type Snap that provides the functionality to subscribe to Salesforce Platform and CDC events for a given standard and custom Salesforce object. 

Refer the Salesforce Platform Event Allocations and Subscribe to change events documents before configuring this Snap.

Supported Salesforce Events

  • Platform events: User-defined read/write events. These events end with "_e".
  • CDC events: Read-only events created when the Salesforce objects (standard or custom) change. These events end with "ChangeEvent" or "_ChangeEvent".

Prerequisites

  • Ensure that Change Data Capture is enabled for the target entities. To do so login to your Salesforce instance and go to Setup → Build → Develop → Change Data Capture. 
  • Ensure that Field Tracking is enabled for the selected entities.
  • Account must have valid access permissions.

Limitations and Known Issues

  • For a Salesforce (Platform Events) Subscriber Snap, retry attempts are not logged, and currently retries are attempted only for authentication errors.
  • Salesforce imposes a limit on the number of subscriptions. See Change Data Capture Allocations for details.
  • Supports only Platform and CDC events.
  • This Snap might duplicate error documents for a single input when the Snap configuration is invalid. For example, invalid Snap settings (Replay ID or Events) or a non-existent event.

Support for Ultra Pipelines

Works in Ultra Pipelines.

Snap Input and Output

Input/OutputType of ViewNumber of ViewsExamples of Upstream and Downstream SnapsDescription
InputDocument

Min:0
Max:1

  • JSON Parser
  • Mapper
A stream of documents that contain data to be published on a Salesforce object
OutputDocumentMin:1
Max:1
  • JSON Formatter
  • Mapper
A stream of documents with Map data that contain the individual records published on the given Salesforce object and/or original fields.

Snap Settings


FieldField TypeDescription
Label*StringSpecify the name for the Snap. You can modify this to be more specific, especially if you have more than one of the same Snap in your Pipeline.
Service Version*String/Expression

Specify the version number of the Salesforce service that you want to connect to.

Salesforce platform event is supported in version 44.0 or later.

Default value: 44.0 
Example: 44.0

Events*String/Expression

The Salesforce Platform Event or CDC Event. This is a suggestible field that lists the Platform Events and CDC events available to you.  

Example:

  • Printer_Event__e
  • AccountChangeEvent

Default value:None

Replay ID*Integer/Expression

Specify the position of an event in the event stream. The Snap supports the following IDs:

  • -2: Receives events from the earliest event position in the stream.
  • -1: Receives events from the latest event position in the stream.
  • A specific positive value ID: Receives events after the specified positive ID value.

If you stop a Pipeline execution, the Replay ID is lost and the Snap restarts from the position you input here.


Example
: 20

Default value: -2

Message count*Integer/Expression

Specify the number of messages required to read and complete the Pipeline execution.

If the value is set to -1, the Snap waits indefinitely and reads messages whenever available until you manually stop the Pipeline execution.

Default Value: -1
Example: 2

Pass throughCheckbox

Select this checkbox to pass the input document the output view under the key 'original'.

If you deselect this checkbox, the input document will not be passed and there is no "original" key in the output document.

Default Value:  Selected

Advanced propertiesUse this field set to configure Http Long Polling. Click + to add Properties and Values. Enter each property and value in a separate row.
PropertiesString

Enter the property.

Default Value: N/A
ExamplemaxNetworkDelay, maxBufferSize

ValuesString

Enter the value for the property.

Default Value: N/A
Example: 10

Snap Execution


Select one of the three modes in which the Snap executes. Available options are:

  • Validate & Execute: Performs limited execution of the Snap, and generates a data preview during Pipeline validation. Subsequently, performs full execution of the Snap (unlimited records) during Pipeline runtime.
  • Execute only: Performs full execution of the Snap during Pipeline execution without generating preview data.
  • Disabled: Disables the Snap and all Snaps that are downstream from it.


The field labels for this Snap are updated to title case. If you have existing Pipelines that include the field names in the error messages, you must update those Pipelines to use the new field labels.

Example


This example Pipeline demonstrates how the Salesforce Subscriber Snap processes platform events.

The following Salesforce Subscriber Snap shows how the Snap is configured and how the Salesforce object's records are read.

You can see that the Replay ID is -2. So the Snaps reads messages from the beginning. And the Snap reads only 3 messages as the Message count is set to 3.The Snap processes the events and the output preview is as follows:

Download this Pipeline.

Downloads

  File Modified

File Pipeline_Salesforce_Subscriber_Event_Platform.slp

Sep 05, 2019 by Mohammed Iqbal


Snap Pack History

 Click to view/expand
Release Snap Pack VersionDateType  Updates
4.27main12833Stable
4.26426patches12054 Latest

Enhanced the Salesforce Subscriber Snap with improved resilience to network failures and fixed an issue with duplicate documents.

4.26main11181 StableUpgraded with the latest SnapLogic Platform release.
4.25 Patch425patches10182 LatestFixed an issue with the Salesforce Read Snap where the retry fields do not work as expected when a Pipeline has more than ten Snaps. 
4.25 Patch425patches9609 LatestEnhanced the Salesforce Read Snap to allow you to add an optional second output view that exposes the schema of the target object as the output document. The output view of the Snap has a minimum of one output and a maximum of two outputs. 
4.25main9554
 
Stable
  • Enhanced the Salesforce Upsert Snap to support CSV payload using the new field Bulk Content Type in Bulk API mode as Salesforce API has recently been supporting CSV payload as well. Earlier, this Snap supported only XML data type; you can now select CSV content type from the Bulk Content Type drop-down list. The default content type is set to XML to preserve backward compatibility. 
    This enhancement also addresses the null values issue during Bulk API mode. 
  • Enhanced the Snaps in the Salesforce Snap Pack by updating the field labels to title case. If you have existing Pipelines using Salesforce Snaps that include the field names in the error messages, you must update those Pipelines to use the new field labels.
4.24 Patch 424patches9024 Latest
4.24 Patch 424paches8569 Latest

Fixes an issue in Salesforce Bulk Upsert, Salesforce Bulk Update, and Salesforce Bulk Create Snaps that fail to process Related object and Related external ID values by modifying the input schema that formats the CSV data.

Potential Breaking Change

This Salesforce Snap patch contains an issue affecting the Salesforce Subscriber and Salesforce Publisher Snaps. If you do not use these Snaps in your Pipelines, then you can use this patch version. Else, we recommend you to not use this patch version as Pipelines will fail. We will fix this issue soon in an upcoming patch.

4.24main8556
StableUpgraded with the latest SnapLogic Platform release.
4.23 Patch 423patches7888 Latest





4.23main7430
 
StableUpgraded with the latest SnapLogic Platform release.
4.22main6403
 
StableUpgraded with the latest SnapLogic Platform release.
4.21 Patch salesforce8829 Latest

Fixes the Salesforce Create, Update, Bulk Create, Bulk Update, and Bulk Upsert Snaps, enabling you to upload files containing duplicate values across multiple fields.

4.21snapsmrc542

 

StableUpgraded with the latest SnapLogic Platform release.
4.20 Patch salesforce8814 Latest

Fixes the Salesforce Create, Update, Bulk Create, Bulk Update, and Bulk Upsert Snaps, enabling you to upload files containing duplicate values across multiple fields.

4.20 Patch salesforce8797 Latest

Fixes the Salesforce Subscriber Snap wherein the Salesforce Subscriber and Mapper Snap combination generates Null output for Array object type.

4.20snapsmrc535
 
Stable

Adds the Salesforce Bulk Query Snap, which enables you to perform bulk SOQL queries on Salesforce.

4.19snaprsmrc528
 
Stable
4.18 Patch salesforce7832 Latest

Enhanced the Salesforce Subscriber Snap to capture Change Data Capture (CDC) events.

4.18snapsmrc523
 
StableUpgraded with the latest SnapLogic Platform release.
4.17 Patch salesforce7474 Latest

Added Order by clause and Limit clause properties to the Salesforce Reader Snap to fix an issue wherein the Snap throws an error while fetching records.

4.17ALL7402
 
Latest

Pushed automatic rebuild of the latest version of each Snap Pack to SnapLogic UAT and Elastic servers.

4.17snapsmrc515
 
Latest

Added the Snap Execution field to all Standard-mode Snaps. In some Snaps, this field replaces the existing Execute during preview check box.

4.16 Patch salesforce6889 LatestAdded two new properties, Number of retries and Retry interval, to the Salesforce Read, SOQL, Publisher, and Subscriber Snaps. These properties let you handle retry attempts and intervals in case of a network failure.
4.16snapsmrc508
 
Stable
  • Added two new Snaps: 
    • Salesforce Publisher: Publish Salesforce platform event records to a given event custom sObject (Salesforce Object).
    • Salesforce Subscriber: Subscribe to Salesforce platform event records for a given event custom sObject.
4.15 Patch salesforce6405 Latest

Fixed an issue with resource leak in PK Chunking in Salesforce Read and SOQL Snaps.

4.15 Patch salesforce6349 Latest

Fixed an issue with the Salesforce SOQL Snap timing out while waiting for a connection from the pool.

4.15snapsmrc500
 
StableUpgraded with the latest SnapLogic Platform release.

4.14 Patch 

salesforce5670

 LatestFixed the Salesforce SOQL Snap that fails to execute if the parameter values of a SOQL query expression contain the WHERE clause.
4.14snapsmrc490
 
StableUpgraded with the latest SnapLogic Platform release.
4.13

snapsmrc486

 
Stable
  • Fixed an issue where the Salesforce Read Snap fails to download the PK-Chunking CSV file due to network failure or running out of disk space.
  • Fixed an issue where theSalesforce Lookup Snap does not match the datatype with the Bulk API; for instance, boolean data returns string.
  • Fixed an issue where the Salesforce SOQL Snap does not preview data in pipelines. 
  • Fixed an issue where PK Chunking files are not deleted from the temp directory.
4.12 Patchsalesforce4839 Latest

Fixed a defect that occurs when downstream Snaps are slow in processing documents downloaded from SFDC.


4.12 Patchsalesforce4773 Latest

Added a new option in Advanced properties - "Validate record count downloaded in Bulk API" that compares the number of records processed vs downloaded and routes output to Error View (if Error View is enabled) if there is a mismatch.

4.12

snapsmrc480

 
Stable
  • Updated Salesforce SOQL and Lookup Snaps to ensure that they are consistent with SnapLogic guidelines of writing Snap data exceptions to error views and continuing to process next documents vs. hard stopping.
  • Enhanced the Salesforce read operations for the Read, SOQL, and SOSL Snaps to display the original Salesforce error cause, reason, and resolution.
4.11 Patchsalesforce4299 Latest
  • Fixed an issue wherein the Salesforce SOQL Snap did not get an input stream from the next records URL.
  • Fixed an issue with the Salesforce SOQL Snap querying deleted records using Bulk API.
4.11snapsmrc465
 
Stable

Polling timeout property's default value increased to 3000 from 300 for Salesforce Lookup, Salesforce Poller, Salesforce Read, and Salesforce SOQL Snaps.

4.10 Patchsalesforce4005 Latest

Salesforce Poller Snap: Includes the success field in the output.

4.10

snapsmrc414

 
StableUpgraded with the latest SnapLogic Platform release.
4.9.0 Patchsalesforce3218 Latest

Fixed the error in PK Chunking when a downstream Snap is blocking the pipeline

4.9.0 Patchsalesforce3247 Latest

Addressed an issue withSalesforce Poller Snap causing JSON Formatter to throw ConcurrentModificationException.

4.9.0 Patchsalesforce3225 Latest

Addressed a null pointer exception in the Salesforce Update Snap. This exception was present in both salesforce3082 and salesforce3122.

4.9snapsmrc405
 
Stable

Updated the Salesforce Create, Batch Create, Delete, Poller, Update and Upsert Snaps with Pass through property.

4.8.0 Patchsalesforce2884 Latest
  • Addressed an issue with inconsistent behavior between Preview and Execution.
  • Addressed an issue with Salesforce SOQL Snap failing to download PK-Chunking.
4.8

snapsmrc398

 
Stable
  • Updated the Salesforce Lookup Snap with Correlation ID property. This property is an ID field name which the Snap uses to correlate input document to the output record when users want to pass through input data to the output view.
  • Updated the Salesforce Read Snap with Output field limit and Output field offset properties. Output field limit is the number of fields to return in the order of Salesforce describe object field index. Output field offset defines a starting field index for the output fields.
  • Info tab added to accounts.
4.7.0 Patch salesforce2284  Latest

Added log to troubleshoot a deploy issue.

4.7.0 Patch salesforce2255  Latest

Addressed SFDC SOQL Snap routing to the error view & validate PK Chunking record numbers.

4.7.0 Patch salesforce2244  Latest

Addressed possible leak with threads waiting to download PK Chunking responses.

4.7.0 Patch salesforce2218 Latest

SFDC SOQL Snap route to the error view & validate PK Chuning record numbers.

4.7.0 Patch salesforce2209 Latest

SOQL Snap now correctly routes to the error view & validates PK Chunking record numbers.

4.7

snapsmrc382

 
Stable
  • Updated the Salesforce SOQL, Read, & Lookup Snaps with Match data type field.
  • Updated the Salesforce Upsert, Update, Create and Delete Snaps with 'Standardize error output' field.
4.6.0 Patch salesforce1931 Latest
  • Implemented a new property "Match data type in XML"
  • Implemented a new global.properties entry "SFDC_SESSION_TIMEOUT_MINUTES" so that users can reduce the frequency of logins.
4.6snapsmrc362
 
Stable
  • Doc Enhancement: Examples added to Salesforce Snap documentation.
  • Resolved an issue in Salesforce Snaps that prevented extraction of access tokens.
4.5.1

salesforce1633

 
Stable
  • Salesforce Read Snap is updated to support Output fields and Where clause specifications. For more information, see Salesforce Read.
  • Salesforce Read & SOQL Snaps are updated to support JSON representation of Bulk API result data and a parsing issue encountered (in Bulk API mode) has been rectified.
  • Fixed errors around upload and output preview for Salesforce Wave Analytics Snap.
4.5snapsmrc344NALatest
  • Pass through and Ignore empty results added to Salesforce SOQL, Read and SOSL Snaps.
  • Resolved an issue in Salesforce Batch Create Snap to appropriately create multiple records in REST API.
4.4.1
 Stable
  • Resolved an issue with Connection pool times out with Salesforce Snaps.
  • Salesforce Lookup: Resolve a 'The session ID or OAuth token used has expired or is invalid' exception when running in an Ultra Task.
4.4
 Stable

Resolved an issue with Salesforce Query returning inconsistent result sets.

4.3.2
 Stable
  • SalesForce Lookup Snap: Implemented Pass-through on no lookup match property
  • Resolved an issue with Salesforce Upsert Snap failing with an error 'not valid for the type xsd:double'.
  • Resolved an issue with Salesforce SOQL Snap returning fewer results than SFDC returns.
  • Performance improvements made to Salesforce Read/SOQL Snaps with Bulk API in PK Chunking mode.
4.3
NA
  • NEW! Salesforce Batch Create added in this release.
  • Salesforce Wave ID field suggestions now include upstream schema.
  • Resolved an issue in Salesforce Lookup Snap failing to generate an output schema if more than 50 records are found.
4.22
NA
  • NEW! Salesforce Batch Create added in this release.
  • Resolved an issue with Salesforce Wave analytics throwing an error when metadata contained a hash symbol in number format.
  • Resolved an issue the failing to validate the account if the password contained a colon (:).
  • Salesforce Snaps now default to the latest Salesforce API version.
  • Create/Update/Upsert Snaps did not support related object mappings.


 
  • Salesforce Upsert - intermittently throws ViewChannelException since document was send to the closed output view
  • Salesforce Delete not using passthrough platform service


 
  • Salesforce Account: added custom login URL (for support of CipherCloud)
  • Salesforce Read: various updates for errors and performance improvements for > 1m rows being retrieved in Bulk API
  • Salesforce Write in Bulk API: enhanced batching support


 
  • NEW! Salesforce Wave Analytics added in this release.
  • Salesforce Upsert: External ID field is now suggestible.

  • Salesforce Read & Salesforce SOQL now accept 200 as a batch size.

  • Snaps with a Polling timeout property no longer have a maximum timeout limit.


 
  • Addressed the following issues:
    • Salesforce Account: Could not login to Salesforce, Endpoint Exception Error message is displayed.
    • Salesforce Analytics null pointer
    • Salesforce Attachment: NPE is displayed for Invalid Account.


 
  • The account settings for Salesforce.com now gives you the choice of either entering a token or entering an IP while list address range. If you need to create a token, you will need a non-admin user to generate the token for SnapLogic.
  • The Security Token is no longer required for Salesforce.com accounts.