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excludeOlder Versions|Additional Resources|Related Links|Related Information

Snap type:

Write


Description:

This Snap connects to the particular instance provided by ServiceNow, inserts the incoming records into the given table, and returns the response (all the fields pertaining to the record) as a document stream.

  • Expected upstream Snaps: Any Snap that provides a document output view such as a Mapper Snap.
  • Expected downstream Snaps: [None] or any Snap that has a document input view such as a Filter or a Data or a JSON Formatter.
  • Expected input:  A Table Name and record details.
  • Expected output:  Inserts a record.


Prerequisites:

[None]


Support and limitations:

Works in Ultra Task Pipelines.

Note

In Ultra Pipelines, set the Page size as 1 for the Snap to process one document/record at a time.


Account: 

This Snap uses account references created on the Accounts page of SnapLogic Manager to handle access to this endpoint. See Configuring ServiceNow Accounts for information on setting up this type of account.


Views:


Input

This Snap has exactly one input view.

Output

This Snap has exactly one output view.

Error

This Snap has at most one error view and produces zero or more documents in the view.


Settings

Label


Required. The name for the Snap. You can modify this to be more specific, especially if you have more than one of the same Snap in your pipeline.

Table Namename


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Page size

Required. Number of documents for processing in a single batch.

Minimum Value: 1

Maximum Value: 500

Default Value: 500

Note

Set the value as 1 when using the Snap in an Ultra Pipeline.


Number Of Retriesof retries

Specifies the maximum number of retry attempts when the Snap fails to write.

Example: 3

Minimum value: 0

Default value: 0

Retry Interval interval (seconds)

Specifies the minimum number of seconds the Snap must wait before each retry attempt.

Example: 3

Minimum value: 1

Default value: 1

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 Example

The example assumes that you have configured & authorized a valid ServiceNow account (see Configuring ServiceNow Accounts) to be used with this Snap. 

The following pipeline shows how you can insert a new record in a ServiceNow table using a ServiceNow Insert Snap.

 

In the pipeline execution: 

Mapper Snap maps ServiceNow record details to the input fields of ServiceNow Insert Snap:

ServiceNow Insert Snap inserts the new record in the catalog_category_request table: 

After a successful validation of the Snap, you will see a data preview that shows details of the inserted record: 
 


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