Label*

String

N/A

Specify a unique label for the account.

Default Value: [None]
Example: ServiceNow OAuth2 Account

Instance

String/Expression

N/A

Specify the instance to be used to access ServiceNow endpoint.

Default Value: N/A
Example: https://abc.servicenow.com

Client ID*

String

N/A

Specify the client ID that you obtain after configuring the app in ServiceNow. For more information, see Application configuration in ServiceNow portal to use in ServiceNow OAuth2 Account.

Default Value: N/A
Example: abcd12345xyz567

Client secret

String

N/A

Specify the value for user authentication that you obtain after configuring the app in ServiceNow.

Default Value: N/A
Example: zcvfc098adfdb343s

Access token*

String

N/A

Specify the access token for the application, which you obtain when setting up the account for the endpoint. 

Default Value: N/A
Example: npo98yh

Refresh token

String

N/A

Specify the refresh token for the application, which you obtain when setting up the account for the endpoint.

Default Value: N/A
Example: N/A

Access token expiration

Integer

N/A

Specify the expiry value for the access token. It represents the number of refresh tokens per user account per client.

Default Value: N/A
Example: -1

Header authenticated

Checkbox

N/A

Select this checkbox to enable the endpoint's bearer header authentication.

Default Value: Deselected
Example: N/A

OAuth2 Endpoint*

String

N/A

Specify the endpoint to authorize the application in the following format:
https://<service now instance name>.service-now.com/token.do

Default Value: N/A
Example: https://ven02371.service-now.com/endpoint.do

OAuth2 Token*

String

N/A

Specify the endpoint to get the access token in the following format:
https://<service now instance name>.service-now.com/token.do

Default Value: N/A
Example: https://ven02371.service-now/token.do

Grant Type

Dropdown list

Enables Username and Password fields for password grant type.

Choose the grant type for authentication to the endpoint. Available options are:

• authorization_code: This grant type is used to obtain access tokens and refresh tokens from the authorization server.

• client_credentials: This grant type allows the client to use its own credentials, instead of impersonating a user to authenticate when calling another web service.

• password: This grant type exchanges your credentials for an access token. It is one of the simplest OAuth2 grants and involves the traditional username and password login to obtain the user's credentials and makes a POST request to the server to exchange the password for an access token.

Default Value: authorization_code
Example: password

Username

String

Enabled on selecting password for Grant Type.

Specify the username for the resource owner.

Default Value: N/A
Example: admin

Password

String

Enabled on selecting password for Grant Type.

Specify the password of the resource owner.

Default Value: N/A
Example: p@$$w019

Token endpoint config

Use this field set to define custom properties for the OAuth2 token endpoint. This field set contains the following fields:

• Token endpoint parameter

• Token endpoint parameter value

Token endpoint parameter

String

N/A

Optional. Specify the parameter for the token endpoint.

Default Value: N/A
Example: scope

Token endpoint parameter value

Integer

N/A

Optional. Specify the value for the token endpoint parameter.

Default Value: N/A
Example: read, write

Auth endpoint config

Use this field set to define custom properties for the OAuth2 authentication endpoint. This field set contains the following fields:

• Authentication parameter

• Authentication parameter value

Authentication parameter

String

N/A

Optional. Specify the parameter for OAuth2 authentication.

Default Value: N/A

Authentication parameter value

Integer

N/A

Optional. Specify the value for the OAuth2 authentication parameter.

Default Value: N/A

Auto-refresh token

Checkbox

N/A

Select this checkbox to enable auto-refresh of the access token before it expires.

Default Value: Deselected 

401 authentication error.

The Header authentication checkbox must be selected, if the endpoint uses bearer header authentication.

Select the Header authenticated checkbox.