ServiceNow Snap Pack
- Aparna Tayi (Unlicensed)
- Lakshmi Manda
- Diane Miller (Deactivated)
In this article
Overview
ServiceNow provides IT service management software.
Use Snaps in this Snap Pack to:
Insert, update, or delete records in ServiceNow.
Query a particular ServiceNow instance to return the requested records or keys.
Support Versions
This Snap Pack is currently tested against the following:
Latest Versions
Sandiego
Tokyo
Utah
Older Versions
Kingston
London
Madrid
New York
Orlando
Paris
Quebec
Rome
Snap Pack History
Release | Snap Pack Version | Date | Type | Updates |
---|---|---|---|---|
August 2024 | main27765 | | Stable | Upgraded the |
May 2024 | main26341 |
| Stable | Updated and certified against the current SnapLogic Platform release. |
February 2024 | main25112 | Stable | Updated and certified against the current SnapLogic Platform release. | |
November 2023 | 435patches24712 | Latest | The Batch Size field is now relabeled to Page size in ServiceNow Query and ServiceNow Insert Snaps. | |
November 2023 | main23721 | Stable | Updated and certified against the current SnapLogic Platform release. | |
August 2023 | main22460 | Stable | Updated and certified against the current SnapLogic Platform release. | |
May 2023 | main21015 | Stable | Upgraded with the latest SnapLogic Platform release. | |
February 2023 | main19844 | Stable | Upgraded with the latest SnapLogic Platform release. | |
November 2022 | main18944 | Stable | Upgraded with the latest SnapLogic Platform release. | |
August 2022 | main17386 | Stable | Upgraded with the latest SnapLogic Platform release. | |
4.29 | main15993 | Stable | Upgraded with the latest SnapLogic Platform release. | |
4.28 | main14627 | Stable | Added a new account type ServiceNow OAuth2 that enables OAuth2 authentication for all the ServiceNow Snaps. | |
4.27 | main12833 | Stable | Upgraded with the latest SnapLogic Platform release. | |
4.26 | main11181 | Stable | Upgraded with the latest SnapLogic Platform release. | |
4.25 Patch | 425patches10014 | Latest | Enhanced the ServiceNow Query Snap with the Retry mechanism that includes the following fields:
| |
4.25 | main9554 | Stable | Upgraded with the latest SnapLogic Platform release. | |
4.24 | main8556 | Stable | Upgraded with the latest SnapLogic Platform release. | |
4.23 | main7430 | Stable | Upgraded with the latest SnapLogic Platform release. | |
4.22 | main6403 | Stable | Upgraded with the latest SnapLogic Platform release. | |
4.21 | snapsmrc542 |
| Stable | Adds support for ServiceNow Madrid, New York, and Orlando versions. |
4.20 | snapsmrc535 | Stable | The ServiceNow Query Snap enhances its scope to include both autogenerated and custom fields. | |
4.19 Patch | servicenow8260 | Latest |
| |
4.19 | snaprsmrc528 | Stable | The Snap Pack supports the Madrid release of ServiceNow. | |
4.18 | snapsmrc523 | Stable | Upgraded with the latest SnapLogic Platform release. | |
4.17 | ALL7402 | Latest | Pushed automatic rebuild of the latest version of each Snap Pack to SnapLogic UAT and Elastic servers. | |
4.17 | snapsmrc515 | Latest |
| |
4.16 Patch | servicenow6897 | Latest | ServiceNow Snaps will not support parsing logic for JSON version. All JSON versions must be replaced with JSON2. | |
4.16 | snapsmrc508 | Stable | Upgraded with the latest SnapLogic Platform release. | |
4.15 | snapsmrc500 | Stable | Upgraded with the latest SnapLogic Platform release. | |
4.14 | snapsmrc490 | Stable | Upgraded with the latest SnapLogic Platform release. | |
4.13 | snapsmrc486 | Stable | Upgraded with the latest SnapLogic Platform release. | |
4.12 | snapsmrc480 | Stable | Upgraded with the latest SnapLogic Platform release. | |
4.11 | snapsmrc465 | Stable | Added Jakarta support to the Snap Pack. | |
4.10 | snapsmrc414 | Stable | Upgraded with the latest SnapLogic Platform release. | |
4.9.0 Patch | servicenow3065 | Latest | Addressed an issue with a query against SNOW showing duplicates that aren't present outside of SnapLogic. | |
4.9 | snapsmrc405 | Stable | Upgraded with the latest SnapLogic Platform release. | |
4.8 | snapsmrc398 | Stable | Upgraded with the latest SnapLogic Platform release. | |
4.7.0 Patch | servicenow2183 | Latest | Pass through option support added for table API in ServiceNow Query. | |
4.7 | snapsmrc382 | Stable | Upgraded with the latest SnapLogic Platform release. | |
4.6.0 Patch | servicenow1884 | Latest | Implemented an option to keep the pre-4.6 behavior of ServiceNow Query Snap; Resolved an issue of extra blank line in the ServiceNow Query result set. | |
4.6 | snapsmrc362 | Stable | Upgraded with the latest SnapLogic Platform release. | |
4.5.1 | snapsmrc344 | Stable |
| |
4.5 | snapsmrc344 | Latest |
| |
4.4.1 | - | Stable | Upgraded with the latest SnapLogic Platform release. | |
4.4 | - | Stable | Upgraded with the latest SnapLogic Platform release. |
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