Run Snaplex Diagnostics

Run Snaplex diagnostics to verify your Snaplex host environment and generate an HTML report to help you troubleshoot any issues. The Snaplex node is checked for minimum hardware requirements (RAM and disk storage), JRE version, network connectivity, and so on.

To start the diagnostic utility:

1. Log into the Groundplex host machine.

2. Navigate to the /opt/snaplogic/bin directory.

3. Depending on your host operating system, use one of the following commands to start the diagnostic utility on the Snaplogic node:
   Linux: ./jcc.sh diagnostic
   Windows: jcc.bat diagnostic
   As the diagnostic utility starts, the following message appears:
   Starting Snaplogic Snaplex in diagnostics mode:

4. In a few minutes, when the report is complete, the following message appears:

   A diagnostic report has been generated at: C:\opt\snaplogic\run\log\diagnostic_report.html

5. To view the report, do one or more of the following steps:

   1. For the Linux environment, the diagnostic report is embedded into the terminal.

      Open

      

See Also