Creating a User

In this article


Use SnapLogic Manager to add users to your Org. The user receives a sign-up email from SnapLogic, in which the user clicks the sign-up link, and then is prompted to change the automatically generated password.

See User and Group APIs for information on creating users programmatically.

User Types

You can use the Create User dialog to create the following types of users in SnapLogic Manager:

  • Basic User—Logs in to SnapLogic applications using a username and password. 

  • Basic User (SSO Login)—Logs in to SnapLogic applications through an SSO (Single Sign-On) configured for the Org and has access the UI, not directly through the SnapLogic UI login. Use the Disable Password-based Login in the Create User dialog for this option.

  • Basic User (No UI Access)—Does not log in to the SnapLogic IIP UI but has access to SnapLogic assets. Select API Access in the Create User dialog for this option. A regular user without UI access can act as a service account, but the user receives password reset emails.

  • Org Administrator—Administers Org Settings, manages feature subscriptions, and has access to all assets in the Org. You must belong to the admins group to be an Org Administrator.

  • Service Account—Does not log in to the SnapLogic IIP UI and can only run Triggered Tasks with basic authentication. Service accounts require permissions on a project or group basis, like regular user accounts. These accounts, however, cannot access Designer or Manager, and can only run Triggered Tasks with basic authentication. The user that creates a service account will receive the welcome email for that service account. If you need to associate the service account to another administrator, contact

Additional Options

  • You can create a project name that reflects the user name. The project offers a workspace to build and test Pipelines without affecting other shared projects in the Org. If your company has already defined multiple Orgs in SnapLogic, and this user exists in another organization or was previously removed, then the existing user is added to the current Org.
  • You can make a user an Org Administrator by adding that user to the admins group.
  • You can also disable email notifications to users when you create them. This option can be used for user types that do not require access to the UI or if the user logs in through an SSO. 
  • To work with the Manage Password Logins dialog box, you should have enabled SSO in your Org.


  • You must be an Org admin to create users.
  • Username must be a valid email address and must meet the following requirements:

    • It must start with a letter, number, or one of the following special characters: !#$%&'*+/=?^_`{|}~-

    • The name part of the email address (before @) can contain one or more periods. The period must be followed by a letter, number, or one of the following special characters: !#$%&'*+/=?^_`{|}~-

    • The domain name (after @):
      • Must begin with a letter or number.
      • Can contain a hyphen. The hyphen must be followed by a letter or a number.
      • Must contain at least one period.
      • Must end in an extension that contains at least two characters.


  1. Select Users from the left navigation pane in SnapLogic Manager.

  2. Click the  icon at the right of the Users screen. The Create User dialog box is displayed.

  3. Enter the email ID of the new user in the Username field:

    • If you want to create a project for the new user in the projects space, click Create a project in the default project space if one doesn't exist.

    • To provide Org admin permissions to the new user, select Provision the new user as the organization's Administrator.

  4. Click Add, and the dialog box displays details require to create the user:

    1. Enter the First name and Last name of the new user.

    2. Select the Send notification emails option to send a welcome email when the user is created.

      SSO Login

      If you use Single Sign On (SSO) for login, you can disable this setting. If this option is disabled, then as an Org admin you would provide account information directly to a new user, since the welcome email that contains the user's login information is not auto-generated. 

    3. Select Disable password-based login if you plan to use SSO and do not want users to have a separate SnapLogic login.
      For information on managing password-based logins for existing users, see Manage Password Logins.

  5. Specify the access in the Assign Account Access dialog:

    1. Application Access
      • Intelligent Integration Platform (IIP)
      • Flows
    2. Select API Access to prevent the new user from logging in. 
      This option is grayed out for service accounts. 

      This setting applies to all Orgs to which the user is associated. 

    3. Select Provision this new user as a service account to create an account to call Triggered Tasks. Credentials for this user are sent to the account creator, as are all reset password emails. You can change a service account into a regular user account by updating the user and deselecting this check box.

  6. To encrypt the new user's emails, upload a public key. Currently, only .der and .pem file types are accepted.
    Encrypted emails are locked and can only be unlocked with a private key. 

    This option is only visible if Email Encryption is enabled in the Org Settings. 

  7. Click Create to finish adding the user to the Org.

See Also